Proven Insurance Agent with a track record of enhancing customer service and policy renewals at Zurich Takaful Sdn Bhd. Expert in life insurance and negotiation, adept at identifying client risks and streamlining processes. Demonstrated ability to manage sensitive information and improve operational efficiency.
Hi, I’m
MAIZATUL NATRAH BINTI MOHD RUSDI
INSURANCE AGENT
IPOH,PERAK
Summary
Overview
20
years of professional experience
Work History
ETIQA TAKAFUL , IPOH
INSURANCE AGENT
2024.04 - Current (5 months)
Job overview
ZURICH TAKAFUL SDN BHD, IPOH
INSURANCE AGENT
2021.08 - 2024.01 (2 years & 5 months)
Job overview
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
KEMENTERIAN KESIHATAN MALAYSIA, PUTRAJAYA
ADMIN CLERK
2009.04 - 2022.06 (13 years & 2 months)
Job overview
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
KEMENTERIAN KEWANGAN MALAYSIA, PUTRAJAYA
EXECUTIVE ASSISTANT
2007.01 - 2009.03 (2 years & 2 months)
Job overview
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
JURUUKUR MUTIARA, KUALA LUMPUR
DRAFTSMAN
2005.01 - 2006.12 (1 year & 11 months)
Job overview
- Used computer-aided design software to prepare blueprints and schematics.
- Created CAD models and drawings for Type designs.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Improved drafting efficiency by implementing advanced CAD software and techniques.
Education
UNIVERSITI TEKNOLOGI MALAYSIA KUALA LUMPUR
DIPLOMA UKUR TANAH
08.2005
University Overview
CGPA 2.85
SEKOLAH MENENGAH KEBANGSAN SULTANAH BAHIYAH ALOR SETAR
KEJURUTERAAN AWAM
01.2001
University Overview
Skills
Claims reporting systems
Timeline
INSURANCE AGENT
ETIQA TAKAFUL
2024.04 - Current (5 months)
INSURANCE AGENT
ZURICH TAKAFUL SDN BHD
2021.08 - 2024.01 (2 years & 5 months)
ADMIN CLERK
KEMENTERIAN KESIHATAN MALAYSIA
2009.04 - 2022.06 (13 years & 2 months)
EXECUTIVE ASSISTANT
KEMENTERIAN KEWANGAN MALAYSIA
2007.01 - 2009.03 (2 years & 2 months)
DRAFTSMAN
JURUUKUR MUTIARA
2005.01 - 2006.12 (1 year & 11 months)
UNIVERSITI TEKNOLOGI MALAYSIA
DIPLOMA UKUR TANAH
SEKOLAH MENENGAH KEBANGSAN SULTANAH BAHIYAH
KEJURUTERAAN AWAM
Similar Profiles
Adila Syahira Abdul HamidAdila Syahira Abdul Hamid
AVP, IRRS(Head of Recon & Receipting) at Etiqa Takaful and InsuransAVP, IRRS(Head of Recon & Receipting) at Etiqa Takaful and Insurans
SYAHIRUL HALIM ABDUL RAHMANSYAHIRUL HALIM ABDUL RAHMAN
Head of Partnership, Family Takaful Agency at Etiqa Family Takaful BerhadHead of Partnership, Family Takaful Agency at Etiqa Family Takaful Berhad
Muhamad Saiful Nizam Bin MohamadMuhamad Saiful Nizam Bin Mohamad
Customer Advisor at Etiqa Insurance & Takaful BerhadCustomer Advisor at Etiqa Insurance & Takaful Berhad