Proven Insurance Agent with a track record of enhancing customer service and policy renewals at Zurich Takaful Sdn Bhd. Expert in life insurance and negotiation, adept at identifying client risks and streamlining processes. Demonstrated ability to manage sensitive information and improve operational efficiency.
Hi, I’m
MAIZATUL NATRAH BINTI MOHD RUSDI
INSURANCE AGENT
IPOH,PERAK
Summary
Overview
20
years of professional experience
Work History
ETIQA TAKAFUL IPOH
INSURANCE AGENT
04.2024 - Current
Job overview
ZURICH TAKAFUL SDN BHDIPOH
INSURANCE AGENT
08.2021 - 01.2024
Job overview
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
KEMENTERIAN KESIHATAN MALAYSIAPUTRAJAYA
ADMIN CLERK
04.2009 - 06.2022
Job overview
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
KEMENTERIAN KEWANGAN MALAYSIAPUTRAJAYA
EXECUTIVE ASSISTANT
01.2007 - 03.2009
Job overview
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
JURUUKUR MUTIARAKUALA LUMPUR
DRAFTSMAN
01.2005 - 12.2006
Job overview
- Used computer-aided design software to prepare blueprints and schematics.
- Created CAD models and drawings for Type designs.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Improved drafting efficiency by implementing advanced CAD software and techniques.
Education
UNIVERSITI TEKNOLOGI MALAYSIAKUALA LUMPUR
DIPLOMA UKUR TANAH
08.2005
University Overview
CGPA 2.85
SEKOLAH MENENGAH KEBANGSAN SULTANAH BAHIYAHALOR SETAR
KEJURUTERAAN AWAM
01.2001
University Overview
Skills
Claims reporting systems
Timeline
INSURANCE AGENT
ETIQA TAKAFUL
04.2024 - Current
INSURANCE AGENT
ZURICH TAKAFUL SDN BHD
08.2021 - 01.2024
ADMIN CLERK
KEMENTERIAN KESIHATAN MALAYSIA
04.2009 - 06.2022
EXECUTIVE ASSISTANT
KEMENTERIAN KEWANGAN MALAYSIA
01.2007 - 03.2009
DRAFTSMAN
JURUUKUR MUTIARA
01.2005 - 12.2006
UNIVERSITI TEKNOLOGI MALAYSIA
DIPLOMA UKUR TANAH
SEKOLAH MENENGAH KEBANGSAN SULTANAH BAHIYAH
KEJURUTERAAN AWAM
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