AUTO ACCOUNT
MAIZATUL AFIQAH BINTI JUMAL
Administrator
Batu Pahat,01
Summary
Motivated and knowledgeable clerk with 9 years of experience, dedicated to maximizing office efficiency. Seeking a clerk position with a progressive company. Demonstrated organizational skills and commitment as an administrative assistant, consistently delivering exceptional customer service in fast-paced settings. Known for meticulous attention to detail and strong decision-making abilities while handling multiple concurrent tasks. Possessing a self-motivated work ethic, capable of performing effectively both independently and as part of a team.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
ACCOUNT CUM ADMIN ASSISTANT - SUPERVISOR
WELLSPRING BUILDTRADE SDN BHD
03.2024 - Current
- Handling incoming and outgoing communications such as emails, phone calls, and correspondence
- Organizing and maintaining files, records, and documents for easy access and retrieval
- Assisting in preparing reports, presentations, and other documents as needed
- In some cases, overseeing or supporting payroll processing, invoicing, and financial record-keeping
- Scanned new documentation into system and classified data using standard codes
- Handled photocopying documents, updating files and faxing communications for staff
- Analyzed data for accuracy before inputting into system
- Monitored office inventory and supplies, promptly ordering low stock item on system
- Managed client communications by answering phones and corresponding through email
- Trained new staff in company procedures, operational best practices and computer software
- Kept office operation running smoothly and efficiently
- Liaised with customers by phone
- Answered phones and performed clerical office function to address queries, concern and issues, escalating complaints to management
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Created and managed office systems to efficiently deal with documentation.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Filed paperwork and organized computer-based information.
- Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
- Updated reports, managed accounts, and generated reports for company database.
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Input financial data and produced reports using auto count.
- Generated invoices upon receipt of billing information and tracked collection progress.
ADMIN ASSISTANT
WEE CHUNG SENG MTR SERV CTR SB
01.2014 - 03.2023
- System Analyzed data for accuracy before inputting into system.
- Monitored office inventory and supplies , promptlyodering low stock item on system.
- Managed client communications by answering phonesand corresponding through email.
- Trained new staff in company procedures ,operationalbest practices and computer software.
- Kept office operation running smoothlyand efficently.Liaesed with customers by phone , email and socialmedia.
- Answered phones and performed clerical office functions address queries , concern and issues , escalating complaints to management.
- Handled photocopying documents, updating files andfaxing communications for staff.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
SMK PENGHULU SAAT -
01.2010 - 01.2014
Skills
Office Record,Stock,Supply Management
Office administration
Administrative support
Invoice Processing
Microsoft Office Suite
Data Entry
Payment Processing
Credit And Cash Transactions
Cash Management
Customer Relations
Filling System Maintenance
Computer skills
File organization
Clerical support
Document control, Document management
Office, Database, Records management
Invoice processing
Scheduling
Documentation and recordkeeping
Filing and data archiving
Records, Database administration
Purchase orders organization
Software
SYSTECT
POS SYSTEM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Flexible work hoursWork-life balancePaid sick leaveHealthcare benefitsTeam Building / Company Retreats4-day work weekAccomplishments
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
Timeline
ACCOUNT CUM ADMIN ASSISTANT - SUPERVISOR
WELLSPRING BUILDTRADE SDN BHD
03.2024 - Current
ADMIN ASSISTANT
WEE CHUNG SENG MTR SERV CTR SB
01.2014 - 03.2023
SMK PENGHULU SAAT -
01.2010 - 01.2014