Prasad Kumar R
Wien
Summary
Dynamic and results-driven professional with over 16 years of experience in Sales & Marketing, Business Development, and Client Relationship Management. Proven track record in achieving sales targets, enhancing customer satisfaction, and managing operations effectively. Exceptional interpersonal, communication, and organizational skills with expertise in training, development, and planning.
Overview
19
19
years of professional experience
Work History
Kitchen Assistant & Food Delivery Boy
Daily Spice Indian Restaurant
09.2024 - 06.2025
- Assisted chefs in preparation of Indian cuisine, ensuring high hygiene standards.
- Maintained cleanliness of kitchen and utensils; supported inventory management.
- Delivered food orders promptly and professionally, ensuring accuracy and quality.
- Used GPS and delivery apps for efficient navigation across local areas.
- Handled payments and maintained vehicle hygiene.
- Followed all Austrian food safety and road regulations.
Kitchen Assistant
Hyderabad Restaurante
08.2021 - 11.2023
- Assisted in the preparation and portioning of meal ingredients ensuring high standards of hygiene and efficiency.
- Supported the head chef in cooking and presenting dishes, maintaining high-quality standards under fast-paced conditions.
- Managed the upkeep and maintenance of kitchen equipment, ensuring all tools were sanitized and functional.
- Collaborated with the culinary team to introduce new dishes and seasonal menus, contributing to a 10% increase in customer satisfaction.
- Monitored and maintained inventory levels, ensuring the availability of necessary supplies and minimizing waste.
- Upheld strict compliance with local health and safety regulations.
Warehouse Operator
Kelly Services (Subcontract of DHL Excel Supply Chain)
06.2019 - 05.2020
- Prepared products for market launch at the client's request (Auchan Supermarkets) throughout Portugal.
- Loaded, unloaded, and moved products and materials using trucks and other equipment.
- Ensured adherence to safety policies in the warehouse environment.
- Packaged items for shipment according to customer specifications.
Store Supervisor
Indian Minimercado (Indian Grocery Store)
03.2017 - 05.2019
- Provided excellent customer service, selling fruits, vegetables, and other products.
- Managed supplier relationships, cleaning, and store management tasks.
- Boosted customer satisfaction with proactive engagement and service resolutions.
Store Operations Associate
Minimercado (Grocery Store)
08.2015 - 02.2017
- Built visually appealing displays to encourage purchases.
- Conducted market research to identify consumer trends.
- Maintained store cleanliness.
Commercial / Supervisor
Hassan Mohammed Hammed al Ansari Cleaning Services
12.2013 - 05.2015
- Presented cleaning services to potential clients, including banks and companies.
- Complied with company policies and communication goals.
Sales Coordinator
INTERFACE CONNECTION GENERAL TRADING L.L.C
12.2011 - 10.2013
- Provided customized water purification solutions and conducted health benefit presentations.
- Followed up with customers for product demonstrations and installations.
- Sold safety equipment and supported administrative tasks for the sales team.
Senior Business Development Officer
Reliance Communications Ltd.
12.2007 - 11.2011
- Provided customized wireless voice and data solutions, and executed action plans to close sales.
- Ensured timely and accurate billing, resolving related issues, and facilitating payments.
- Managed sales of handsets, postpaid connections, fixed wireless phones, and data cards.
Sales Executive
Indian Tours and Travels
02.2006 - 11.2007
- Developed business relationships with individuals and corporations.
- Achieved sales targets and handled payment collections.
- Provided sales and service training to new employees.
Education
Bachelor of Arts - Social Sciences
Chhattisgarh University
10.2005
Skills
- Promotional Planning
- Team Development
- Shift Scheduling
- Store Operations Oversight
- Customer Service Management
- Competitor Monitoring
- Operations Management
- Store Merchandising
Timeline
Kitchen Assistant & Food Delivery Boy
Daily Spice Indian Restaurant
09.2024 - 06.2025
Kitchen Assistant
Hyderabad Restaurante
08.2021 - 11.2023
Warehouse Operator
Kelly Services (Subcontract of DHL Excel Supply Chain)
06.2019 - 05.2020
Store Supervisor
Indian Minimercado (Indian Grocery Store)
03.2017 - 05.2019
Store Operations Associate
Minimercado (Grocery Store)
08.2015 - 02.2017
Commercial / Supervisor
Hassan Mohammed Hammed al Ansari Cleaning Services
12.2013 - 05.2015
Sales Coordinator
INTERFACE CONNECTION GENERAL TRADING L.L.C
12.2011 - 10.2013
Senior Business Development Officer
Reliance Communications Ltd.
12.2007 - 11.2011
Sales Executive
Indian Tours and Travels
02.2006 - 11.2007
Bachelor of Arts - Social Sciences
Chhattisgarh University
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