Mahmudul Hasan

Responsibilities:

• Assisted in daily sales operations and supported the sales team.
• Learned multiple languages to communicate effectively with diverse customers and responded to them in their language.
• Supported customer service and ensured smooth in-store operations.
• Helped train staff and improve workflow efficiency.

Achievements:

• Increased customer satisfaction through personalized service.
• Helped attract more paying customers and boosted in-store sales.
• Contributed to making the store popular locally through excellent service and teamwork.seals assistantseals assistant

Responsibilities:

• Managed and supervised a team, assigning tasks and coordinating daily operations.
• Created promotional content on TikTok and Instagram personally to attract customers.
• Developed marketing strategies and special offers to increase store visibility and sales.
• Collaborated with nearby drink shops and other restaurants to create mixed meal and drink combos.
• Assisted in monitoring team performance and workflow efficiency.

Achievements:

• Boosted in-store sales through self-created social media marketing campaigns.
• Successfully increased customer engagement and attracted more paying customers.
• Strengthened team performance and implemented effective sales strategies.

Responsibilities & Achievements

• Assisted customers in-store and handled daily sales.
• Promoted the shop on Facebook, TikTok, and online shop platforms to increase visibility.
• Created simple marketing content remotely to attract customers.
• Managed online inquiries, processed orders, and coordinated deliveries.
• Helped transition the business from a physical shop to a successful online selling model.
• Updated product information and maintained neat product displays.
• Successfully brought a large number of online customers to the physical shop.
• Boosted overall sales through consistent social media marketing and product promotions.
• Helped the shop become more popular online, increasing brand awareness.
• Improved customer engagement, leading to higher repeat customer rates.

Responsibilities:

• Managed and guided staff during daily operations.
• Used multiple languages to communicate effectively with customers and team members.
• Coordinated tasks and ensured smooth workflow within the centre.
• Assisted customers and resolved inquiries professionally.

Achievements:

• Improved team efficiency through clear communication and coordination.
• Enhanced customer experience by providing multilingual support.
• Contributed to smooth daily operations and positive customer feedback.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for products, services, and company information.