Summary
Overview
Work History
Education
Skills
References
Education
Personal Information
Timeline
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MAHESAN THANARAJA

MAHESAN THANARAJA

Puchong

Summary

Results-driven professional with 4 years of experience as a Bidding Executive and in Business Support within the automotive e-commerce sector. Skilled in time management, adaptable to changing environments, and experienced in the logistics and operations departments. Proven ability to coordinate and streamline operations, enhance customer service and support business processes. Short-term goal: to gain hands-on experience in logistics and operations. Long-term goal: to transition into a managerial role, leveraging leadership skills to drive growth and operational excellence.

Overview

4
4
years of professional experience
4039
4039
years of post-secondary education
3
3
Languages

Work History

Business Support Executive

Carsome Sdn Bhd
02.2025 - Current
  • Complete the transaction process for the parson in charge from the job sheet upon received
  • Complete the transaction procedure on selling cars.
  • Assist with managing day-to-day operations of the business including data entry, filing and record-keeping.
  • Coordinate and schedule vehicle inspection appointments with customers time & area, ensuring efficient use of available resources and minimizing wait times.
  • Strategically plan and organize inspection routes for designated geographic areas to ensure optimal coverage and efficiency.
  • Map out daily or weekly inspection schedules, taking into account vehicle locations, inspection priorities, and team availability around klang valley area
  • Ensure that inspections are evenly distributed across the coverage area to minimize travel time and operational costs.
  • Confirm scheduled inspection appointments via phone, email, or automated systems, ensuring accurate details are provided to clients.
  • Coordinate between departments & business units to ensure seamless operations and support for ongoing projects/number of units,cars
  • Check on the reports for cars on the bidding processes and contribute to process improvement initiatives
  • Coordinate and schedule inspections for various locations within the assigned area, ensuring a balance between customer needs and team capacity.
  • Confirm inspection appointments with clients providing them with detailed information on the time, location and any required documentation.
  • Adjust schedules as needed to accommodate changes, cancellations, or urgent requests, ensuring minimal disruption.
  • Provide general administrative assistance including scheduling meetings & handling phone calls to inspector.
  • Monitor and manage the inspection calendar, rescheduling or adjusting appointments as needed based on availability or urgency

Bidding Executive

Carsome Sdn Bhd
10.2021 - 01.2025
  • Experienced managing end-to-end bidding operation timely and accurate bid submissions and collaborating with cross-functional teams that provides end-to-end solutions to consumers and used car dealers from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.
  • My key role as Bidding Executive will also work closely with the sales operations teams to optimize the online bidding process and increase customer satisfaction.
  • The role involves ensuring that all car listings are accurately posted bids are properly tracked and dealers have a seamless and efficient experience throughout the bidding process
  • Being responsible for managing the online bidding process for car sales on e-commerce platforms on Dealer Dashboard website.
  • Prepare cars listing that need to be schedule from Auction Assortment Output(AAO) tasking system
  • Manage scheduling & checking car listings on Content Management System (CMS) platform ensuring all vehicle details (e.g. make, model, year, mileage, condition) are accurately described and represented for the Inspection Report Details.
  • Set up number of units for each bidding session that need to be scheduling including update reserve prices and any special conditions that relevant to the Open Marketplace System (OMP)
  • Collaborate with the sales & sourcing teams to gather all relevant details for new car listings, rebid cars for all types sources & update issues to relevant person in charge.
  • Update assigned price in Carsome Inventory Master list to assist transaction team
  • Monitor live bidding and ensure that bids are placed correctly and in real-time.
  • Coordinate with inspector, bidding person in charge to confirm vehicle availability and any updates related to bidding details (e.g., vehicle condition, pricing adjustments, amend report) including for the acceptation and rejection cases
  • Ensure all vehicle listings meet the platform's quality standards, including accurate descriptions, clear photos and appropriate categorization.
  • Handling problems of Inspection Report Details for all type sourcing vehicle details that are ready to be bid and report to relevant person in charge/team .
  • Self-managed workload under pressure to consistently meet deadlines.
  • Achieved a monthly KPI total scheduled rate of 75%, consistently exceeding the target of 70%.
  • Exceeded monthly KPI goals with a fulfillment rate of over 90%, contributing to overall team performance and sales assigned
  • Maintained an average KPI fulfillment rate of 72% over six months, driving operational efficiency and improving

Human Resources Intern

Leopad Resources Sdn Bhd
09.2020 - 12.2020
  • Worked with HR team to coordinate company events.
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
  • Updated and maintained employee records to respond quickly to requests for information.
  • Developed strong written and verbal communication skills.
  • Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Answered phone and performed clerical duties to assist human resources department.
  • Created and updated tracking spreadsheets using MS Excel.
  • Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
  • Collaborated closely with HR specialists in crafting targeted job postings that attracted top talent within various fields.
  • Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
  • Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
  • Coordinated employee engagement events to foster positive relationships among colleagues and improve workplace morale.
  • Improved overall employee satisfaction by assisting with benefits administration and addressing individual concerns promptly.
  • Conducted exit interviews with departing employees, providing valuable feedback for HR team members to assess and improve organizational practices.

Education

Bachelor of Business Administration - Administration & Human Resource

UNITAR INTERNATIONAL UNIVERSITY

Foundation in Management - Business Management

UNITAR INTERNATIONAL UNIVERSITY

SPM - SIJIL PELAJARAN MALAYSIA

SMK PUCHONG BT 14

Skills

    Proficient in Microsoft office tools & CMS, AMS-AAO (Auction Assortment Output

    Video editing capabilities

    Adobe premiere pro

    Audio-to-video synchronization)

    Operations management

    Data analytics

    Troubleshooting skills

    Project planning

    Documentation

    Client support

    Event management

    Teamwork and collaboration

    Time management

    Problem-solving

    Problem-solving abilities

    Multitasking

    Multitasking Abilities

    Decision-making

    Self motivation

    Time management abilities

    Adaptability and flexibility

References

CARSOME SDN BHD
HEAD OF DEALER & SELLER OPERATION
MR.ERNEST CHONG RUICHEN
ernest.chong@carsome.com

ASSISTANT MANAGER
BIDDING DEPARTMENT,SELLER OPERATION
MR.CHONG WYMIND
chong.wymond@carsome.com
+6016-683 0582

LEOPAD RESOURCES SDN BHD
SENIOR HUMAN RESOURCE MANAGER

ALAGESH BATUMALAI
alagesh@leopad.com
+6019-272 3554

Education

Bachelor of Business Administration - Graduated 2021

UNITAR INTERNATIONAL UNIVERSITY

Graduated with CGPA of 3.15


Foundation in Management, Business Management- Graduated 2017)

UNITAR INTERNATIONAL UNIVERSITY

Graduated with CGPA of 3.10


SPM, SIJIL PELAJARAN MALAYSIA- Graduated 2015

SMK PUCHONG BT 14, PUCHONG BATU 14

Attained excellent grades in SPM (5+ Credits)



Personal Information

  • Ethnicity: Indian
  • License: Yes (B2, D)
  • Date of birth: 06/29/98
  • Marital status: Single
  • Religion: Hindu

Timeline

Business Support Executive

Carsome Sdn Bhd
02.2025 - Current

Bidding Executive

Carsome Sdn Bhd
10.2021 - 01.2025

Human Resources Intern

Leopad Resources Sdn Bhd
09.2020 - 12.2020

Bachelor of Business Administration - Administration & Human Resource

UNITAR INTERNATIONAL UNIVERSITY

Foundation in Management - Business Management

UNITAR INTERNATIONAL UNIVERSITY

SPM - SIJIL PELAJARAN MALAYSIA

SMK PUCHONG BT 14

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MAHESAN THANARAJA