Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Mageswary Suppiah

Executive
Kuala Lumpur
Mageswary Suppiah

Summary

Reliable and upbeat Senior Executive successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales or Admin Executive position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable and upbeat Sales Consultant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

11
years of professional experience

Work History

Affin Bank Group, Kuala Lumpur

Sales Consultant
2022.06 - 2023.07 (1 year & 1 month)

Job overview

  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Created detailed sales presentations to communicate product features and market data.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Followed up with existing customers to provide additional support and address concerns.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

Maybank Berhad, Kuala Lumpur

Senior Executive
2012.06 - 2022.06 (10 years)

Job overview

  • Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Established and directed successful programs focused on acquisition ( American Express Platinum Charge card.
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.

Education

SMK Methodist A.C.S , Seremban Negeri Sembilan

High School Diploma
2001.04

University Overview

  • Incomplete professional development in Diploma in Business Administration (ABE) Stamford College, Ampang - 1997-1997 (1 Year)
  • Certificate In Computer Studies Institute NS- (8 months)
  • Customer Service In Enrich Program And Ticketing Enrich Malaysia Airlines
  • Affin e-Academy & Featured courses : certification-[e-Induction]-New-Employee-Induction : Certification-ANNUAL-COMPLIANCE-ATTESTATION-ACA-Y2022 : Certification-ANTI-BRIBERY-AND-CORRUPTION-ABC-Y2022 : Certification-CYBER-SECURITY-AWARENESS-Y2022 : Certification-FINANCIAL-SERVICES-ACT-_-ISLAMIC-FINANCIAL-SERVICES-ACT- FSA_iFSA-2013-Y2022 : Certification-FUNDAMENTALS-OF-ANTI-MONEY-LAUNDERING-AND-COUNTER- FINANCING-OF-TERRORISM-AML_CFT-Y2022 : Certification-FUNDAMENTALS-OF-ISLAMIC-BANKING-Y2022 : Certification-Payment-Card-Industry-&-Data-Security-Standard-PCI-DSS-Y2022 : Certification-PERSONAL-DATA-PROTECTION-ACT-PDPA-2010-Y2022 : Certification-Spot-the-Phis
  • Awarded : Affin Bank Group - Top Performer BTCIP Sales 2022
  • Appreciation letter : Maybank Bank Berhad - Good Customer Service

Skills

Product and service knowledge Make an outbound call and email to all associate professor doctor for MPN card (MAJLIS PROFESOR NEGARA) :- UM/UPM/UKM/USM/UTM/UIAM/UUM/UNIMAS/UPSI/UMS/USIM/UITM/UMTPM/UMTPM

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Accomplishments

  • Successfully launched American Express Platinum Metal Charge card in Maybank Berhad
  • Cards Acquisition: Calling customer to win back and retain card and offer additional Maybank product/ cross sales on supplementary cards. • Save A Card (SAC): Oversee end-to-end implementation of Save-A-Card campaign for Platinum base. • Welcome Bonus Points (300MR points): Track Membership Rewards Points credited to Cardmembers’ account as part as Welcome Offer for Platinum Charge Card members. • Priority Pass: To prepare the Priority Pass for card members upon received the request from all touch Points - Maybank Group Customer Care (MGCC), Private Banking Centre (PBC) and Maybank Premier Wealth Centre (PWC), Customer Engagement (CE) and MBB card services
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved Sava a card by completing calling and convince cardmember with accuracy and efficiency.
  • Achieved Visa Golf Tournament through effectively helping with arranging passes and T- Shirt size for 138 Preminum Cardmembers and make arrangements for Maybank Championship.

Timeline

Sales Consultant

Affin Bank Group
2022.06 - 2023.07 (1 year & 1 month)

Senior Executive

Maybank Berhad
2012.06 - 2022.06 (10 years)

SMK Methodist A.C.S

High School Diploma
2001.04
Mageswary SuppiahExecutive