MAGESVARI KRISHNAN
SENIOR ASSOCIATE ADMINISTRATOR & OPERATION
Puchong Bt 14,10
Summary
I seek a responsible and challenging position that will enhance my working capacities and consequently provide job satisfaction, for self-improvement and development in the Logistic and supply chain. Being results-driven, customer-focused, and articulate, I will strive for excellence, and work to an optimal level for the betterment of the organization.
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Hardworking Senior Associate enthusiastic about take on exciting new challenges within E-Commerce, logistics and others. Dynamic communicator with disciplined approach.
Overview
23
23
years of professional experience
3
3
Languages
Work History
Senior Associate Administrator & Operation
Shopee Malaysia
Shah Alam, Selangor
04.2020 - Current
- Monitor & conduct physical count for packaging materials (eg, warehouse packaging materials)
- Manage all operations (include shipping, customer support, procurement) and technical staff to ensure the successful day-to-day running of the office and successful fulfillment of all jobs to achieve optimal efficacy
- Develop and carry out an efficient documentation and filing system for both paper and electronic records
- Plan and manage workflows, delegations, escalations, and workload balancing across the various functional teams
- Lead and provide guidance in operational functions with the objective to achieve the set deliverable and to strive for continuous improvements
- Administer paperwork, reports, employee rosters, benefits and other administrative tasks based on Company Policies & Procedures
- Effectively manage employee, providing positive working environment and handle employee issues appropriately in a timely manner
- Taking manpower quota to SOC daily basis (Verify passport & work permits)
- To coordinate entire logistics operations including deliveries and good receiving process
- Inspects all warehouse equipment, requests repair and order replacements when required
- Monitor, manage and maintain physical store physical condition by planning and implementation new layout plan for space effectiveness
- Coaching, counseling, discipline, planning for store overall aspects
- Assist the in-house logistics team to achieve smooth logistics operation and timely scheduling
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Managing stuck shipments and follow up with team and management.
- Managing FTE contract workers attendance ,Incentive, Overtime.
- Trained and supported new team members, maintaining culture of collaboration.
Snr. Executive Distribution Centre Operation
DKSH (Diethlam Keller Siber Hegner)
Klang, Selangor
09.2014 - 04.2020
- Prepare Billing for customer by weekly and pass to finance to approve
- Prepare Storage charges for customer by end of the month
- Prepare invoice for Courier Charges to Customer
- Prepare/check daily status of delivery and updates to customer
- Maintain a universal team player to back-up both the operational functions of the logistics and store departments
- Responsible for Co-packing (Maxis SIM Packs)
- To assist in daily/weekly and monthly physical stock count
- Responsible for the security of the stock and the warehouse
- Needs to ensure that safety and health requirements are met in the warehouse
- Responsible for providing cost saving ideas in the warehouse
- Liaise and coordinate with forwarders/transporters on the incoming and outgoing shipment
- Replenishment of stocks into shelves and ensure stocks are arranged and pick according to FIFO basis and 5S system
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Implemented cost-saving on the Operation
Sales Coordinator Cum Warehouse Supervisor
CHEKSERN YOUNG TRADING SDN.BHD
Kelana Jaya, 10
09.2012 - 09.2014
- Daily delivery arrangement and daily operation of office and warehouse
- Responsible for maintaining the accuracy of store and Fixed Asset Inventory
- Receives and inspects all incoming material and reconciles with purchase orders
- Processes and distributes documentation with purchase orders; reports, documents and tracks damages and discrepancies on orders received
- Co-ordination with sales managers, sales team and logistics
- Day to day monitoring on issuing of documentation (sales order, invoice, delivery Order)
- Responds to service requests, inquiries, and complaints over the phone or in person
- Responsible for pricing negotiation, sourcing, and timely delivery by issuing Purchase Order for local supplier
- Maintaining existing customer correspondence file
- Arrange lorry transport for sent stock outstation and local
- Provide efficient and effective sales administration process flow and coordination to Ensure highest customer satisfaction
- Courier sample follow up with prospect
- Updating rental machine records, checking on payment collection and prepare monthly Report
- Handle day to day office administration which includes of staff claims, sales personnel Commission claims
- Handled day-to-day shipping and receiving overseeing more than 100K packages per day.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
Data Entry Clerk
EAC
Petaling Jaya, Selangor
09.2001 - 09.2012
- Key sales order
- Receiving goods (Stationery)
- Filing and ad hoc jobs
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
Education
SPM - Arts
SMK SULTAN ABDUL AZIZ
PERAK 01.1996 - 2000.11
Skills
Personal Information
- Place of Birth: Perak
- Date of Birth: 06/26/82
- Nationality: Malaysia
Timeline
Senior Associate Administrator & Operation
Shopee Malaysia
04.2020 - Current
Snr. Executive Distribution Centre Operation
DKSH (Diethlam Keller Siber Hegner)
09.2014 - 04.2020
Sales Coordinator Cum Warehouse Supervisor
CHEKSERN YOUNG TRADING SDN.BHD
09.2012 - 09.2014
Data Entry Clerk
EAC
09.2001 - 09.2012
SPM - Arts
SMK SULTAN ABDUL AZIZ
01.1996 - 2000.11
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