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Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Hi, I’m
Martins Mado
Restaurant Manager
Johor Bahru,Johor
Summary
Overview
13
years of professional experience
2
Languages
Work History
Berjaya Roasters (M) Sdn BhdKuala Lumpur
Restaurant Manager
09.2012 - Current
Job overview
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Enhanced dining experience with introduction of seasonal menu, keeping offerings fresh and exciting.
- Carefully interviewed, selected, trained, and supervised staff.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Education
Institut AstinSelangor
Diploma Of Management
University Overview
Universiti Sains MalaysiaPenang
Bachelor Of Management from Marketing
University Overview
Skills
Staff management
Operations management
Customer engagement
Adaptable
Safe food handling
Inventory control
Software
POS System
Reference
Reference
Rahayu Ibrahim
Area Manager (Southern Region)
Berjaya Roasters (M) Sdn Bhd
h/p : +6017 321 9430
Timeline
Restaurant Manager
Berjaya Roasters (M) Sdn Bhd
09.2012 - Current
Institut Astin
Diploma Of Management
Universiti Sains Malaysia
Bachelor Of Management from Marketing