Madeline Sai Ing Chin
Content Management Specialist
Summary
With an interest in marketing, I'm a highly detail-oriented, career-focused individual that is desiring to work with growing organization offering long term career potential. Motivated to learn, grow, and willing to take on added responsibilities to meat team goals.
Overview
1
1
year of professional experience
Work History
Content Management Specialist
Grab
Petaling Jaya, Selangor
07.2020 - Current
- Work closely with team members and experience workflow across multiple verticals within merchant operations team.
- Structure, upload contents onto platform and ensure content-related requests are handled promptly and efficiently.
- Consistently meet performance objectives, KPIs, tight deadlines and perform additional duties as assigned.
- Provide support to content quality assurance in terms of fixing any errors or inconsistencies made by the team and ensure the accuracy of content on platform.
- Given the opportunity to sub-lead creation's team by monitoring team member's progress and ensure performance of the team are met.
Marketing Intern
Grab
Petaling Jaya, Selangor
02.2020 - 03.2020
- Work on implementation of new marketing campaigns for both GrabFood and GrabMart.
- Accomplish daily responsibilities and tasks such as updating competitive analysis, gathering data, preparing and delivering presentations.
- Assist in preparing creative briefs as to ensure everyone's aligned with the creative requirements, deadlines, expectations and allows creative team to develop communication pieces successfully.
- Develop creative and promotional content for Grab's landing pages. It covers the basics of solid yet engaging copies and high quality images that helped with addressing audience's uncertainty and to motivate them to take action. (https://www.grab.com/my/food-blog/wholecakes/).
Marketing Assistant (Part Time)
WYNKIDS Sdn Bhd
Petaling Jaya, Selangor
07.2019 - 10.2019
- Provide support to marketing executives in various aspects to ensure the coordination of the department activities.
- Undertake daily administrative tasks such as assist in the preparation of scheduled ads report, performed remarketing strategy to increase awareness and drive workshop's attendance rate.
- Assist in the organizing of promotional events such as workshops and able to communicate directly with new clients and targeted users whom have experienced with the programs.
Education
Bachelor of Business (Marketing) -
HELP University
Subang 2 Campus 08.2016 - 12.2019
Foundation in Arts -
HELP University
Damansara Heights 03.2015 - 04.2016
Sijil Pelajaran Malaysia -
Chong Hwa Independent High School
Jalan Ipoh 01.2010 - 12.2014
Skills
Attention to detail
Adaptability, open to new processes and technologies
Deadline-oriented
Act with integrity, fairness, and a strategic mindset
Speed and efficiency
Has experience with salesforce, and content management system
Proficient with G Suite and Microsoft Office
Timeline
Content Management Specialist
Grab
07.2020 - Current
Marketing Intern
Grab
02.2020 - 03.2020
Marketing Assistant (Part Time)
WYNKIDS Sdn Bhd
07.2019 - 10.2019
Bachelor of Business (Marketing) -
HELP University
08.2016 - 12.2019
Foundation in Arts -
HELP University
03.2015 - 04.2016
Sijil Pelajaran Malaysia -
Chong Hwa Independent High School
01.2010 - 12.2014