Ma Chi Hong
Business Intelligence
Kota Kinabalu, Sabah
Summary
Proven Business Intelligence professional at Carro Malaysia, skilled in data visualization, advanced analytics, and problem-solving. Expertise in optimizing business processes and enhancing decision-making through advanced SQL, Tableau, and Python. Experienced with Airflow for scheduling data refreshes and Tableau report updates. Proficient in Excel for data investigation and analysis. Successfully integrated and automated reporting solutions, improving cross-functional team efficiency and driving key business insights.
Overview
6
6
years of professional experience
Work History
Business Intelligence
Carro
07.2023 - Current
- Developed SQL queries and performed analysis to optimize business intelligence.
- Streamlined data integration processes for improved business intelligence capabilities.
- Enhanced data-driven decision-making by developing and implementing advanced business intelligence solutions.
- Evaluated current trends in business intelligence technology to recommend updates or changes to existing systems as needed.
- Coordinated cross-functional collaboration between sales, operations, admin teams to streamline communication channels for better business intelligence integration.
Data Analyst Engineering
Beyondsoft
04.2022 - 01.2023
- Work with business users and data platform team for requirement gathering and process collaboration
- Develop data processing pipelines for data modelling, analysis, and reporting from large and complex transaction datasets
- Build BI dashboards with Tableau and internal BI tools for data insights and business support
Data Analyst
Omniraise
09.2021 - 03.2022
- Create weekly and monthly sales reports to show progress on sales each campaigns.
- Perform monthly commission calculations
- Perform Ad-hoc data gathering and analysis to support sale and marketing teams.
Data Processing Specialist
The Nielsen Company (Malaysia) Sdn Bhd
10.2018 - 06.2021
- Provide data-driven insights to help clients make better business decisions
- Process and extract big data for useful insights/information such as product, category, sales, market trends etc. to create reports for leading retailers and manufacturers across Hong Kong on routine/ad-hoc basis, allowing them to study market
Education
Bachelor of Science - Statistical Computing And Operations Research
UNIVERSITI TUNKU ABDUL RAHMAN (UTAR)
Kampar, Perak, Malaysia 04.2001 -
Skills
Data visualization
Tableau
Data analysis
Python programming
Excel functions
Database programming and SQL
Problem-solving
Timeline
Business Intelligence
Carro
07.2023 - Current
Data Analyst Engineering
Beyondsoft
04.2022 - 01.2023
Data Analyst
Omniraise
09.2021 - 03.2022
Data Processing Specialist
The Nielsen Company (Malaysia) Sdn Bhd
10.2018 - 06.2021
Bachelor of Science - Statistical Computing And Operations Research
UNIVERSITI TUNKU ABDUL RAHMAN (UTAR)
04.2001 -
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