Mac Groverson Anak Tungkat
Office Support
Pakan, Sarikei
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
4
4
Languages
Work History
Sales Assistant
Sing Kwong Supermarket
07.2022 - 09.2022
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
Senior Staff
PuffLab
02.2022 - 04.2022
- Negotiated contracts with vendors and suppliers, securing favorable terms that benefited the company''s bottom line.
- Enhanced customer satisfaction levels by improving responsiveness to inquiries or concerns.
- Improved team productivity by streamlining processes and implementing new project management tools.
- Mentored junior staff members in best practices while motivating them towards career advancement.
Kitchen Helper
Gurenge
02.2022 - 04.2022
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
Sales assistant
Tai Hing Electrical
05.2021 - 09.2021
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Sijil Pelajaran Malaysia - Visual Arts
11-2018
Sijil Tinggi Pelajaran Malaysia - Sports Science
01.2019 - 01.2021
GPA: 2.92
Bachelor of Arts - Arts Management
04.2021 - 01.2024
GPA: 3.17
- Dean's List, [Semester 1, Year 2023/2024]
Skills
Analytical skills
Relationship building
Microsoft applications proficiency
Problem-solving abilities
Documentation and reporting
Market trends
Honest and dependable
Hospitality and accommodation
Customer service
Teamwork and collaboration
Strong communication and interpersonal skills
Self motivation
EXTRA CURRICULAR ACTIVITIES
Mental Health Talk, 2021 Live Webinar The Art of Entrepreneurship, 2022 Festival Ko-Q UNIMAS, 2022, Manager of booth, Got the Best Booth Award Event Webinar Rise Against Pandemic, 2022 Event Lan Berderuk Merami bersama UNIMAS, 2022, Event secretary and emcee CREATIST SHOWCASE, 2022, Event secretary FACA FEST UNIMAS, 2023, Member of the Logistics committee, Leader of FACA FEST Closing Ceremony
Personal Information
- ID Number: 010504-13-1549
- Age: 24
- Ethnicity: Iban Dayak (Kristian)
- Citizenship: Malaysia
- Marital Status: Single
Timeline
Sales Assistant - Sing Kwong Supermarket
07.2022 - 09.2022
Senior Staff - PuffLab
02.2022 - 04.2022
Kitchen Helper - Gurenge
02.2022 - 04.2022
Sales assistant - Tai Hing Electrical
05.2021 - 09.2021
University Malaysia Sarawak (UNIMAS) - Bachelor of Arts, Arts Management
04.2021 - 01.2024
Sekolah Menengah Kebangsaan Rosli Dhoby - Sijil Tinggi Pelajaran Malaysia, Sports Science
01.2019 - 01.2021
Sekolah Menengah Kebangsaan Pakan - Sijil Pelajaran Malaysia, Visual Arts