OUTLOOK
Loy Chin Kiat
SENIOR SALES EXECUTIVE
Melaka
Summary
Stays on top of demands in fast paced environments by effectively using slow periods. Maintains organized, clean and safe work area: with diligent attention to important details.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
3
3
Languages
Work History
SENIOR SALES EXECUTIVE
U MOBILE S/B
05.2025 - Current
- Sales Target Achievement: Consistently achieve or exceed sales targets within the assigned territory through effective sales strategies and customer engagement.
- Territory Management: Manage and develop the assigned sales territory by identifying potential customers, establishing relationships, and maintaining ongoing communication with key accounts.
- Account Relationship Management: Build and nurture strong relationships with retailers, and other key stakeholders to ensure optimal product placement, visibility, and availability.
- Trade Marketing Execution: Implement trade marketing initiatives, including promotions, displays, and in-store activities, to drive brand awareness and sales growth.
- Market Analysis: Conduct regular market analysis to track competitor activities, identify market trends, and gather customer insights to inform sales strategies.
- Reporting and Documentation: Prepare and submit accurate and timely sales reports, forecasts, and other relevant documentation to management, providing insights on sales performance and market conditions.
- Customer Support: Provide excellent customer service by addressing client inquiries, resolving issues promptly, and ensuring customer satisfaction.
- Collaboration: Work closely with cross-functional teams, including marketing, distribution, and finance, to align sales activities with overall business objectives and ensure seamless execution.
- To build good rapport and trust with dealer by providing support, information and guidance.
- To perform trade events, visit and provide tactical ground support to ensure optimum sales performance.
AREA SALES EXECUTIVE (CONTRACT)
BRITISH AMERICAN TOBACCO
05.2024 - 04.2025
- Sales Target Achievement: Consistently achieve or exceed sales targets set for the assigned area by implementing effective sales strategies.
- Product Promotion: Promote products and services to potential clients, provide product demonstrations, and support in resolving customer queries.
- Customer Relationship Management: Build and nurture strong relationships with existing customers and identify opportunities to acquire new customers.
- Contract Negotiation: Negotiate prices, terms, and conditions with clients, ensuring agreements align with company policies.
- Market Research: Analyze market trends, customer needs, and competitor activities to identify business opportunities and areas for improvement.
- Sales Reporting: Monitor and report sales performance, forecast future sales, and provide regular updates to senior management.
- Team Collaboration: Coordinate with the marketing, logistics, and customer service teams to ensure a smooth sales process and customer satisfaction.
SALES REPRESENTATIVE
SL NG TRADING AGENCY S/B
04.2020 - 04.2024
- Generating leads.
- Meeting or exceeding sales goals.
- Negotiating all contracts: with prospective clients.
- Helping determines pricing schedules for quotes, promotions and negotiations.
- Preparing weekly and monthly reports.
- Giving sales presentations to a range of prospective clients.
- Coordinating sales efforts with marketing programs.
- Understanding and promoting company programs.
- Obtaining deposits and balance of payment from clients.
- Preparing and submitting sales contacts for orders.
- Visiting clients and potential clients to evaluate need: or promote products and services.
- Maintaining client records.
- Answering client questions about credit terms products, prices, and availability.
OPERATION MANAGER
HIAP HONG DISTRIBUTORS S/B
02.2018 - 03.2020
- Determined operational strategies to bring procedures and personnel in line with company values.
- Implemented quality control strategies to protect business assets and minimize waste.
- Synchronized work to improve efficiency, eliminate bottlenecks and streamline processes.
- Organized resources and teams to manage needs and coordinate operational.
- Planned and managed crew schedule: to align with business and project demands.
- Monitor/ backing Salesman Performance.
- Ensure all the orders delivered within 3-7 days follow company SOP.
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issue.
- Enhanced operations with new and improved procedures targeting underperforming areas and systematic weaknesses.
- Managed business successfully to uphold reputation for professionalism and results.
- Planned, organized, and delegated operational activities to handle forecasted business.
SALES REPRESENTATIVE
HIAP HONG DISTRIBUTORS S/B
09.2017 - 01.2018
- Propose order to customer.
- Positioning and Merchandising in the outlet.
- Cover GT outlet only.
- Collection payment with outlet.
SALES REPRESENTATIVE
GROLIER INTERNATIONAL S/B
08.2014 - 08.2017
- Completed commission based sales by working closely with customers to show the importance of electronic education finalize purchases.
- Ensure submitted the completed order to management team based on customers requirement.
- Explained merchandise use, answered question and make recommendations to customers.
Education
MONTFORT YOUTH CENTRE SKILLS -
MONTFORT YOUTH CENTRE
Melaka Tengah, Malaysia(PMR & SPM) - undefined
SMK METHODIST ACS
UPSR - undefined
SJK CHUNG KUO
Skills
Customer and service oriented
Listening and communication
Proactive
Visual Merchandise
Leadership
Collaborative team player
Dynamic Sales leader
Energetic self-starter
Sales development
Sales forecasting
Client relationship management
Territory management
Promotional planning
Strategic planning
Relationship selling
Negotiation expertise
Team development
Competitive analysis
Software
MICROSOFT EXCEL
MICROSOFT WORD
MICROSOFT WORD
Timeline
SENIOR SALES EXECUTIVE
U MOBILE S/B
05.2025 - Current
AREA SALES EXECUTIVE (CONTRACT)
BRITISH AMERICAN TOBACCO
05.2024 - 04.2025
SALES REPRESENTATIVE
SL NG TRADING AGENCY S/B
04.2020 - 04.2024
OPERATION MANAGER
HIAP HONG DISTRIBUTORS S/B
02.2018 - 03.2020
SALES REPRESENTATIVE
HIAP HONG DISTRIBUTORS S/B
09.2017 - 01.2018
SALES REPRESENTATIVE
GROLIER INTERNATIONAL S/B
08.2014 - 08.2017
(PMR & SPM) - undefined
SMK METHODIST ACS
UPSR - undefined
SJK CHUNG KUO
MONTFORT YOUTH CENTRE SKILLS -
MONTFORT YOUTH CENTRE
Languages
English
Limited Working
Chinese (Mandarin)
Full Professional
Malay
Full Professional