OUTLOOK
Loy Chin Kiat
SENIOR SALES EXECUTIVE
Melaka
Summary
Stays on top of demands in fast paced environments by effectively using slow periods. Maintains organized, clean and safe work area: with diligent attention to important details.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
3
3
Languages
Work History
SENIOR SALES EXECUTIVE
U MOBILE S/B
05.2025 - Current
- Sales Target Achievement: Consistently achieve or exceed sales targets within the assigned territory through effective sales strategies and customer engagement.
- Territory Management: Manage and develop the assigned sales territory by identifying potential customers, establishing relationships, and maintaining ongoing communication with key accounts.
- Account Relationship Management: Build and nurture strong relationships with retailers, and other key stakeholders to ensure optimal product placement, visibility, and availability.
- Trade Marketing Execution: Implement trade marketing initiatives, including promotions, displays, and in-store activities, to drive brand awareness and sales growth.
- Market Analysis: Conduct regular market analysis to track competitor activities, identify market trends, and gather customer insights to inform sales strategies.
- Reporting and Documentation: Prepare and submit accurate and timely sales reports, forecasts, and other relevant documentation to management, providing insights on sales performance and market conditions.
- Customer Support: Provide excellent customer service by addressing client inquiries, resolving issues promptly, and ensuring customer satisfaction.
- Collaboration: Work closely with cross-functional teams, including marketing, distribution, and finance, to align sales activities with overall business objectives and ensure seamless execution.
- To build good rapport and trust with dealer by providing support, information and guidance.
- To perform trade events, visit and provide tactical ground support to ensure optimum sales performance.
AREA SALES EXECUTIVE (CONTRACT)
BRITISH AMERICAN TOBACCO
05.2024 - 04.2025
- Sales Target Achievement: Consistently achieve or exceed sales targets set for the assigned area by implementing effective sales strategies.
- Product Promotion: Promote products and services to potential clients, provide product demonstrations, and support in resolving customer queries.
- Customer Relationship Management: Build and nurture strong relationships with existing customers and identify opportunities to acquire new customers.
- Contract Negotiation: Negotiate prices, terms, and conditions with clients, ensuring agreements align with company policies.
- Market Research: Analyze market trends, customer needs, and competitor activities to identify business opportunities and areas for improvement.
- Sales Reporting: Monitor and report sales performance, forecast future sales, and provide regular updates to senior management.
- Team Collaboration: Coordinate with the marketing, logistics, and customer service teams to ensure a smooth sales process and customer satisfaction.
SALES REPRESENTATIVE
SL NG TRADING AGENCY S/B
04.2020 - 04.2024
- Generating leads.
- Meeting or exceeding sales goals.
- Negotiating all contracts: with prospective clients.
- Helping determines pricing schedules for quotes, promotions and negotiations.
- Preparing weekly and monthly reports.
- Giving sales presentations to a range of prospective clients.
- Coordinating sales efforts with marketing programs.
- Understanding and promoting company programs.
- Obtaining deposits and balance of payment from clients.
- Preparing and submitting sales contacts for orders.
- Visiting clients and potential clients to evaluate need: or promote products and services.
- Maintaining client records.
- Answering client questions about credit terms products, prices, and availability.
OPERATION MANAGER
HIAP HONG DISTRIBUTORS S/B
02.2018 - 03.2020
- Determined operational strategies to bring procedures and personnel in line with company values.
- Implemented quality control strategies to protect business assets and minimize waste.
- Synchronized work to improve efficiency, eliminate bottlenecks and streamline processes.
- Organized resources and teams to manage needs and coordinate operational.
- Planned and managed crew schedule: to align with business and project demands.
- Monitor/ backing Salesman Performance.
- Ensure all the orders delivered within 3-7 days follow company SOP.
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issue.
- Enhanced operations with new and improved procedures targeting underperforming areas and systematic weaknesses.
- Managed business successfully to uphold reputation for professionalism and results.
- Planned, organized, and delegated operational activities to handle forecasted business.
SALES REPRESENTATIVE
HIAP HONG DISTRIBUTORS S/B
09.2017 - 01.2018
- Propose order to customer.
- Positioning and Merchandising in the outlet.
- Cover GT outlet only.
- Collection payment with outlet.
SALES REPRESENTATIVE
GROLIER INTERNATIONAL S/B
08.2014 - 08.2017
- Completed commission based sales by working closely with customers to show the importance of electronic education finalize purchases.
- Ensure submitted the completed order to management team based on customers requirement.
- Explained merchandise use, answered question and make recommendations to customers.
Education
MONTFORT YOUTH CENTRE SKILLS -
MONTFORT YOUTH CENTRE
Melaka Tengah, Malaysia(PMR & SPM) - undefined
SMK METHODIST ACS
UPSR - undefined
SJK CHUNG KUO
Skills
Customer and service oriented
Software
MICROSOFT EXCEL
MICROSOFT WORD
MICROSOFT WORD
Timeline
SENIOR SALES EXECUTIVE
U MOBILE S/B
05.2025 - Current
AREA SALES EXECUTIVE (CONTRACT)
BRITISH AMERICAN TOBACCO
05.2024 - 04.2025
SALES REPRESENTATIVE
SL NG TRADING AGENCY S/B
04.2020 - 04.2024
OPERATION MANAGER
HIAP HONG DISTRIBUTORS S/B
02.2018 - 03.2020
SALES REPRESENTATIVE
HIAP HONG DISTRIBUTORS S/B
09.2017 - 01.2018
SALES REPRESENTATIVE
GROLIER INTERNATIONAL S/B
08.2014 - 08.2017
(PMR & SPM) - undefined
SMK METHODIST ACS
UPSR - undefined
SJK CHUNG KUO
MONTFORT YOUTH CENTRE SKILLS -
MONTFORT YOUTH CENTRE
Languages
English
Limited Working
Chinese (Mandarin)
Full Professional
Malay
Full Professional
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