Low Zhi Weng

Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.

• Key Account Manager IAM
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• AIM & IAM Manager, Prepares business plan for Wholesalers (budget, investment, see planning documents) for key target areas (e.g. ATA) and supporting Aftersales activities, which reflect BMW and Wholesaler business plans., Lead and Support the IAM Service Provider (SP) to steer IAM Business turnover., Regular meetings with the WHS Managing Director and General Manager to review turnover progress in line with the Business Plan and update all records. Prepare a visit report and action plan after each wholesaler visit., Screen local IAM market player for potential key accounts candidates within the environment of parts wholesalers and independent repairer chains., Monitors wholesaler's turnover performance in agreed bonus programs (ATA) and verify bonus achievement for NSC Management approval., Prepare the weekly and monthly reports for BMW NSC Management and CA-23 performance review., Regularly check and review wholesaler compliance with BMW & MINI Parts Distribution Standards, (e.g Premium Parts Portfolio,WHS Company Personnel & Training, Marketing Annual Planning, Customer Management, Warehouse and Logistic Requirements, Ordering Mechanisms and Sellout Data). Discuss and record the deviations with the wholesaler and BMW Management, recommending further action where necessary., Analyse available data, both wholesaler and dealer level (NSC sell-out and wholesalers & dealers sell-out) and identify opportunities for parts & accessories sales growth., Collect and provide market intelligence to develop future IAM & AIM parts sales strategies., Analyse the potential (sales and turnover), prepare targets, and calculate opportunities for new products or business strategies (IAM & AIM). Launching several tactical campaigns to ensure business growth., Working in co-operation with BMW Malaysia Sdn Bhd management to implement strategies to support BMW aftersales development and objectives., Promote & support body shop establishment & developments of BMW Authorised dealers in line with the international strategy to enhance customer’s accident repair brand experience., Manage and support Genuine BMW Parts Sales within Accredited BMW Body shops., Manage the Accredited BMW Bodyshop network implementation of, and ongoing adherence with BMW Global Standards, including Audits., Manage Accredited BMW Bodyshop training (Training programme steering and delivery via RTC, including management and steering of training partners)., Manage Accredited BMW Bodyshop network capacity requirements., Directly manage new applications to the network, including onboarding of accepted applications, and exiting of cancelled Accredited BMW Bodyshops., Enhance the Customer Service experience delivered by BMW Dealerships and their Accredited BMW Bodyshops., Support BMW Aftersales Management in developing relationships and analysing the current business situation with leading Insurance Companies & roadside assistance (KPIs, markets, products, customers) and increase the volume of business directed to Accredited BMW Bodyshop’s., Participate and support the BMW Aftersales management whilst providing appropriate leadership and contribution towards the strategic direction of the company., Work closely with the Technical Team (A-6) and Aftersales Area Managers to ensure compliance and the highest level of standards within the Accredited Bodyshop network., Deliver National BMW Accredited Bodyshop conference/working group meetings., Pursue business activities within the requirement of the Trade Practice Act, relevant statutory legislation, and corporate guidelines.

• Participate in the EURECA 2013 conference at Taylor’s University
• I published three papers at the Engineering Undergraduate Research Catalyst (EURECA) conference in 2013.
• The Effect of Frequency change on Transmission Losses in Low-Frequency Resonator Tubes
• The Dynamic Response of Static Pressure Sensors when used in Acoustics Measurement Applications
• The Effect of Change of Radius of Curvature on Transmission Losses in a Low-Frequency Resonator