LOW ZHAN HWA
ASSISTANT MANAGER
SELANGOT
Summary
Dynamic and results-driven Assistant Manager at TROOPERS SDN BHD, promoted from Supervisor due to strong performance in team leadership and operations management. Proven ability to enhance customer satisfaction through effective problem-solving and conflict resolution. Skilled in staff training, workflow optimization, and cultivating a collaborative team culture. Highly adaptable, forward-thinking, and organized with a diplomatic communication style.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Assistant Manager
TROOPERS SDN BHD
01.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
No Degree - SPM
SMK IDEAL HEIGHT
SELANGOR 04.2001 -
Skills
Operations management
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