Low Mei Qing (Angel)

• Managed administrative tasks for firm partners and associates
• Answered telephone and coordinated clients, bankers, relevant government authorities and other relevant parties
• Assisted in all other related conveyancing matters such as discharge of charge or receipt and reassignment, Perfection and etc.
• Monitored progress and updated clients' files

• Greeted customers entering store and responded promptly to customer needs
• Addressed customer needs and made product recommendations to increase sales
• Worked closely with shift manager to solve problems and handle customer concerns
• Answered questions about store policies and addressed customer concerns

• Delivered prompt service to prioritize customer needs
• Developed and updated databases to handle customer data
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
• Met customer call guidelines for service levels, handle time and productivity

• Organized schedules and arranged photoshoots
• Collaborated and coordinated with various teams throughout the production process
• Improved management and financial effectiveness

Food & Beverage Department

• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Delivered unparalleled service to drive positive dining experience and repeat customer visits.

Housekeeping Department

• Sorted, organized, and maintained files.
• Reported back to instructor to receive day-to-day tasks and responsibilities.
• Provided clerical support, addressing routine, and special requirements.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Front Office Department

• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
• Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.

• Supported student learning objectives through personalized and small group assistance.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Maintained safety and security by overseeing students in recess environments.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Assisted coworkers and staff members with special tasks on daily basis.
• Handled numerous personal details and needs with discretion and confidentiality.

• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Monitored status of accounts receivable and payable to facilitate prompt processing.
• Analyzed and verified employee expense reports for accuracy.
• Collected and summarized expenses for profit and loss analysis.