Summary
Overview
Work History
Education
Skills
Personal Information
Professional Skills
References
Timeline
Generic
Low Choon Yik

Low Choon Yik

Kuala Lumpur,WP

Summary

customer service executive with experience helping companies introduce product to customer Hardworking sales management professional bringing [Number]+ years of experience in [Type] industry environments combined with forward-thinking approach to developing territories, boosting efficiency and strengthening processes. Dedicated to enhancing customer retention with service-focused approaches. Demonstrated record of accomplishment in cultivating strong sales channels. Well-versed in developing and implementing effective sales strategies to maximize profits. Talented trainer and personnel developer with good people and problem-solving abilities. Knowledgeable about complying with company standards while increasing efficiency, customer satisfaction and bottom-line profitability.

Overview

6
6
years of professional experience

Work History

Assistant Sales Manager

Cimb Bank Berhad
06.2022 - Current
  • Developed strong client relationships for repeat business and increased referrals.
  • Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
  • Analyzed customer feedback to identify areas for improvement in service delivery.

Mortgage Banker

RHB Bank Berhad
03.2021 - 12.2021
  • Worked with underwriters to fix application problems and resolve issues.
  • Evaluated client financial positions and identified most appropriate banking products.

PFC Personal Financial Consultant

Hong Leong Bank Berhad
01.2019 - 01.2020
  • Examined clients' overall financial situation by reviewing income, assets, debts, expenses and credit reports.
  • Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
  • Promoted products and services by conducting educational seminars to clients and prospects in [Location].

Customer service representative

ruisi technology
6 2018 - 6 2019
  • Handled customer inquiries and suggestions courteously and professionally
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

Telemarketer

UTS Marketing Solutions Sdn Bhd
01.2018 - 05.2018

Education

Spm（major） -

smjk chung hua kuala pilah
Kuala Pilah, Negeri Sembilan

Skills

  • Sales strategy development

  • Action planning

  • Relationship building and management

  • Sales Reporting

  • Goals and performance

Personal Information

Hobbies: fishing and football

Professional Skills

None, Competent

References

  • Ng pui yan, HR, Ruisi Technology, 20th floor, plaza osk, jln ampang, kuala lumpur, 50450, (010) 231-9305, my_charmaine@longroups.com
  • Ms zulaikha, team leader, UTS Marketing Solutions Sdn Bhd, Tingkat, 10, Bangunan, KWSP, No, 3, Changkat Raja Chulan, Kuala Lumpur, 50200, Wilayah Persekutuan

Timeline

Assistant Sales Manager

Cimb Bank Berhad
06.2022 - Current

Mortgage Banker

RHB Bank Berhad
03.2021 - 12.2021

PFC Personal Financial Consultant

Hong Leong Bank Berhad
01.2019 - 01.2020

Telemarketer

UTS Marketing Solutions Sdn Bhd
01.2018 - 05.2018

Customer service representative

ruisi technology
6 2018 - 6 2019

Spm（major） -

smjk chung hua kuala pilah

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Low Choon Yik