Loo Zheng Yi

Leading digital transformation initiatives and modern work solutions for top-tier insurance clients, aligning business strategies with technology to drive growth and operational efficiency.

• Spearheaded digital transformation projects for leading insurers, integrating AI, RPA, OCR, and BPM solutions to modernize operations.
• Led end-to-end Modern Work solutions, helping clients transition to hybrid work environments
• Successfully consulted on cloud-based solution sales, collaborating with stakeholders to drive adoption and optimize digital workplace strategies.
• Developed and executed pre-sales strategies and POCs to showcase the impact of automation and cloud solutions, influencing key decision-makers.
• Managed stakeholder relationships across IT, business teams, and leadership to ensure seamless execution of digital transformation initiatives.
• Conducted technical demonstrations on modern work solutions, showcasing the benefits of automation, security, and compliance to clients.
• Projects: MPI Generali (MPIG) & Generali Malaysia (GMI), Great Eastern Malaysia (GEGM), Tokio Marine (TMIM), Pacific Insurance (TPIB), Progressive Insurance (PIB), Takaful Ikhlas (TIGB)

Managed system implementations and business process improvements, focusing on automation, integrations, and core system optimizations for insurance clients.

• Led end-to-end requirement gathering and process design for system enhancements and automation initiatives.
• Collaborated with cross-functional teams to develop and implement digital-first solutions improving efficiency and user experience.
• Played a key role in regulatory compliance initiatives, ensuring seamless integration of systems with BNM and ISM reporting standards.
• Projects: Syarikat Takaful Malaysia Berhad (STMB), Berjaya Sompo Insurance Berhad (BSIB)