Look Mun Xuan

• Responsible for solving the problem of customers purchasing POS system(SQL POS, Genius POS) in the company, and knowing that customers use the purchased POS systems. In addition, responsible for formatting desktop that computers purchases, helping customers to set up router, printer, barcode printer, barcode scanner, punch card machine, cash drawer and so on.

I have extensive experience working in a Vtiger CRM environment, primarily using PHP as the core development language. My role has involved system design and functional development, ensuring that each feature is aligned with business needs and technical requirements. I actively carry out quality control processes at every stage before deployment to maintain system stability and reliability. In addition to development, I also handle customer inquiries and provide technical support, while gathering customer feedback to report to management for continuous system improvement. I have also been involved in research and development for new projects, contributing innovative ideas to enhance system capabilities. Furthermore, I bring leadership experience as a team lead, successfully managing and guiding a small software development team to achieve project goals.