LOOK HAN XIN
PAYMENT ANALYST
Ampang
Summary
A fast learner, able to adapt to rapidly developing and changing working environments, with great teamwork and communication skills. Always practice customer first and strong risk awareness on issue analysis and a comprehensive solution taking in priority and corresponding escalation when required to.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Customer Fund Management Analyst
Ant International Group
07.2023 - Current
- Daily responsibilities on entities wise transactional and account level reconciliation on banks and acquirers, investigate and resolve on settlement discrepancies, working closely with customer service on case handling, other supporting functions including but not limited to chargeback, refund, and wallet withdrawal
- Daily monitoring on incoming fund and ensuring sufficient liquidity, on time settlement and remittance to merchants, compliance to safeguarding requirement
- Review and align on the operational process, perform analysis and identify area of improvement on system enhancement, process excellence, revise SOP etc. ensuring operation is compliance with country regulation
- Cross departments collaboration with business, technology, product and so on to support new project and new channel going LIVE
Payment Analyst
Alpha Nu Concept Sdn Bhd
07.2022 - Current
- Organize and manage the handling of cash processing (payments & receipts) and cash queries requested by Internal and External Stakeholders, provide a support to internal stakeholders and clients for queries and instruction format/ execution of cash payment instruction.
- Able to work on reconciliation list of deposits and withdrawals: preliminary review of deposits in various regions (interface, gateway, MT4 tripartite data matching, and e-wallet transfer)
- Responsible for daily accounting activities such as payments issuance, invoice preparation, reconciliation of statement and fund disbursement
- Mitigate financial/reputation risk by ensuring appropriate structure, resources, procedures and controls are developed and maintained in compliance with regulatory requirements or company policies. Liaise with Risk & Compliance Department to ensure policies and procedures pertaining to Operations controls are appropriately implemented.
- Point of escalation for the team, to manage critical queries and to solve complex issues by engaging the appropriate parties e.g. Network Management, Business Lines, Service Assurance, IT, etc. Accountable for the identification and escalation process for reconciliation breaks which may represent a financial or reputation risk to the business or clients. Provide a daily support to the team if needed.
- Checking the funds mutual transfer interface and submit application via gateway.
Account Executive
Homevest Sdn Bhd
07.2021 - 07.2022
- AR function (Billing, Rental Collection, Daily Receipt, Bank Reconciliation)
- Customer Aging Report (Monthly and Quarterly)
- AP function (Payment Cycle, Issue PV, Draft Payment cycle, Online payment)
- Work close with Property Management Team to ensure tenant account is accurate
- Unknown Collection Report (Monthly)
- Reconciliation control account (Cash, Rental Expense, and other)
- Full set of account (Subsidiary)
- Verify payment in Tenant Management System (TMS)
- Investor billing/back charge
- Assist in reconciliate SQL vs TMS
- Assist in documentation
- Draft AR and AP SOP and improve working instruction to more efficiency and effective
Finance ＆ Accounting Analyst
Averis Sdn Bhd
05.2020 - 02.2021
- Provide Finance & Accounting transaction processing support to deliver Finance & Accounting services to Business Groups in accordance with established processes and work procedures and in compliance with RGE policies and procedures and relevant legal and statutory requirements.
- Ensure that timelines and quality meet the agreed service levels and targets.Responsibilities:
- To perform Finance & Accounting day-to-day transactions and ensuring delivery quality in terms of accuracy, completeness and timeliness on a daily basis.
- Book accounting transactions based on Business Groups inputs.
- Maintain respective functions’ master data.
- Clearing of open items in accounts.
- Provide month-end close accounting process transaction support.
- Execute month-end close steps in accordance with work instructions and month end close checklist.
- To attend to CSC communication channels e.g. email and assigned Helpdesk tickets.
- To monitor and process the urgent request before specified deadline.
- Perform other duties as and when delegated i.e. back-up function, business process improvement initiatives and ad-hoc projects.
- Resolve Business Groups and Corporate queries on Finance & Accounting issues on timely basis.
Finance & Accounting Analyst
KSA City Campus Sdn Bhd
02.2019 - 04.2020
- Post Daily Journal Entry
- Master Data Maintenance : Cost Center & General Ledger
- Generating Report : BS Aging, Fixed Asset Movement Report, COGS
- Update working instruction and Process Improvement (JDI)
- Fixed Asset Maintenance, Monthly Depreciation
- Month End Closing Task, CO, FI & PCA Module
- Fixed Asset Movement Report - Generate and checking
Education
SPM - undefined
SMk Taman Tasik
01.2010 - 01.2014
Certified Accounting Technician (CAT) - undefined
KDU College
01.2015 - 01.2016
Association of Chartered Certified Accountants (ACCA) - undefined
Malvern International College
01.2016 - 01.2018
Skills
- SQL Accounting Software
- Microsoft Excel
- Microsoft Word
- Microsoft Power Point
- Microsoft Outlook
- CI Mindset
- Analytical Skills
- Multi Task Capability
Personality
- Neat & Controlled
- Responsibility
- Quick Learning
- Mature & Dynamic / Flexible
- Sociable
- Adaptability
- Open-Minded
Timeline
Customer Fund Management Analyst
Ant International Group
07.2023 - Current
Payment Analyst
Alpha Nu Concept Sdn Bhd
07.2022 - Current
Account Executive
Homevest Sdn Bhd
07.2021 - 07.2022
Finance ＆ Accounting Analyst
Averis Sdn Bhd
05.2020 - 02.2021
Finance & Accounting Analyst
KSA City Campus Sdn Bhd
02.2019 - 04.2020
Association of Chartered Certified Accountants (ACCA) - undefined
Malvern International College
01.2016 - 01.2018
Certified Accounting Technician (CAT) - undefined
KDU College
01.2015 - 01.2016
SPM - undefined
SMk Taman Tasik
01.2010 - 01.2014
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