LONG KIAN WEI
information technology
Johor Bahru, Johor
Summary
Proven Manager at PERNIAGAAN XIN JING WANG, adept in customer service and cash handling, enhanced customer satisfaction significantly. Skilled in lead generation and maintaining accurate financial transactions, demonstrated exceptional ability to resolve disputes and ensure service excellence. Showcased physical stamina and strength in product organization, driving results through efficient, high-quality service delivery. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable CASHIER offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
PERNIAGAAN XIN JING WANG
07.2017 - 09.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Loaded products or packages onto trucks and organized items according to preset sorting procedures.
Education
No Degree - Information Technology
MDIS
Johor Bahru, Johor, Malaysia 04.2001 -
Skills
Lead Generation
Customer Service
Customer Assistance
Payment Processing
Cash Handling
Safe Driving Practices
GPS Navigation Proficiency
Physical stamina and strength
Languages
Chinese (Mandarin)
Native language
English
Elementary
A2
Malay
Elementary
A2
Certification
CASHIER, PERNIAGAAN XIN JING WANG - 2017-2024/10/01
Timeline
CASHIER, PERNIAGAAN XIN JING WANG - 2017-2024/10/01
10-2024
Manager
PERNIAGAAN XIN JING WANG
07.2017 - 09.2024
No Degree - Information Technology
MDIS
04.2001 -
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