Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
7
7
years of professional experience
Work History
Team Lead
Senheng Electric (KL) Sdn Bhd
12.2019 - Current
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
Merchandiser
Samsung
06.2022 - 12.2022
Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Sales Advisor
Senheng Electric (KL) Sdn Bhd
07.2017 - 06.2022
Cultivated strong relationships with industry influencers, elevating brand reputation within the marketplace.
Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
Implemented new sales strategies that led to improved market penetration and higher profit margins.
Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Education
No Degree - SPM
SMK Seri Kota
Melaka
04.2001 -
Skills
Regulatory Compliance
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Timeline
Merchandiser
Samsung
06.2022 - 12.2022
Team Lead
Senheng Electric (KL) Sdn Bhd
12.2019 - Current
Sales Advisor
Senheng Electric (KL) Sdn Bhd
07.2017 - 06.2022
No Degree - SPM
SMK Seri Kota
04.2001 -
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