Summary
Overview
Work History
Education
Additional Information
Interests
Playing football and travel
Timeline
Generic
Logharaj A/l Arumugam

Logharaj A/l Arumugam

Delivery Driver/ Courier Service Driver
Seremban,Negeri Sembilan

Summary

Dedicated delivery professional with a valid Class A Commercial Driver's License and a proven track record at Lalamove. Skilled in advanced planning and customer response, consistently achieving timely deliveries and enhancing customer satisfaction. Known for optimizing routes and maintaining a positive attitude in high-pressure environments.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Delivery Driver

Lalamove
11.2024 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Operated vehicle safely in highly congested areas with no traffic violations.

LAZADA DRIVER

COURIER DRIVER SERVICE
01.2021 - 12.2024
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Reduced delivery times with careful planning and route optimization.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.

Delivery Rider

Citylink
03.2014 - 10.2020
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
  • Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
  • Maintained accurate records of deliveries, including signatures, time stamps, and addresses, to ensure proper tracking and documentation.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Delivered goods and products to customer on time and in excellent condition.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.

Education

SKM 1 & 2 - ELECTRICAL

INSTITUTE MEGA JAYA
SEREMBAN

SPM - Arts Education

SMK SEREMBAN JAYA
SEREMBAN
01.2009

Additional Information

Language

Interests

Football

Playing football and travel

Playing football

Timeline

Delivery Driver

Lalamove
11.2024 - Current

LAZADA DRIVER

COURIER DRIVER SERVICE
01.2021 - 12.2024

Delivery Rider

Citylink
03.2014 - 10.2020

SKM 1 & 2 - ELECTRICAL

INSTITUTE MEGA JAYA

SPM - Arts Education

SMK SEREMBAN JAYA

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Logharaj A/l Arumugam Delivery Driver/ Courier Service Driver