LOGESWARY MAHALINGAM
Kuala Lumpur
Summary
Results-driven senior sales professional with over 10 years of experience in driving revenue and managing customer relationships. Specializing in SAAS sales for 8 years, I have a proven track record of success in identifying key business initiatives and sales opportunities. Expertise in communication and negotiation skills to build and maintain long-term client partnerships, resulting in increased sales and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Business Development Manager
Access 403 Sdn Bhd (Part Time)
12.2024 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Implemented systems and procedures to increase sales.
Business Development Lead
TPE Resource Solutions Sdn Bhd (Part Time)
01.2024 - 11.2024
- Research and acquire clients consistently through daily phone calls, e-mails, professional networking platforms etc
- Search the labour market and identify potential clients
- Conduct introductory meetings with clients to secure businesses
- Maintain strong relationships with clients and ensure high standards of service
- Maintain healthy business relationships between the team internally and between the team and the external clients
- Bring in 7 new accounts, in just 3 months.
- Developed business pipeline using cold and warm techniques.
- Developed knowledge of company products and services to make suggestions according to customer needs.
Business Development Manager
VSTECS Pericomp Sdn Bhd
03.2023 - 10.2023
- Identify and qualify new sales opportunities for Cisco & Palo Alto and services
- Identify and pursue potential sales leads via activities such as customer visitation, sales pitching and sales training to partners
- Maintain close collaboration with principals, accounts manager and technical support team to identify and address customer needs
- Maintain regular communication with principals to foster close working relationships
- Organize enablement for partners quarterly/annually
- Assist partner to get their certification and maintain/upgrade partner levels
- Obtain sales certification for relevant products
- Achieve annual sales target set by management
Senior Account Management Executive
PS Global Services Sdn Bhd
08.2019 - 01.2023
- Company Overview: aka Pointstar
- Achieved weekly, monthly, and annual sales goals
- Anticipates and creatively resolves problems through sales process
- Assured continual account satisfaction through maximum responsiveness, superior service levels and personalized customer care
- Built high-level strategic relationships, direct contacts and networks in territory
- Collaborate with Customer marketing, category merchants, and buyers to create value driven initiatives with target customers
- Drove effective account planning & management process by leading the development and implementation of account plan with a cross functional team approach
- Established the necessary account situational background to build and maintain a territory plan, account strategy and account plan
- Grew revenue for business
- Identified opportunities for further expansion of Google workspace services amongst current client base
- Leveraged internal resources and partner resources as required
- Maintained control of sales goals to ensure reasonable cycle length, sales volumes and sell rate
- Managed the sales forecasts
- Participated in necessary training, selling techniques and methods and product capability workshops to stay current in business
- Performed independent research and analysis and development strategies to maximize revenue within accounts, the territory or industry segment
- Took part in vendor and client demonstrations, as well as to upper management
- Aka Pointstar
Business Development Executive
Semnet Pte Ltd
11.2014 - 08.2019
- Acquired new account and closed $500k in revenue within the first years
- Responsible for hunting/prospecting and closing high revenue opportunities across all lines of business
- SAAS based subscription (cloud security, DLP, email & Secure Web Gateway, endpoint security)
- Built client base from 0 to 100 customers in two months and established C-level relationships, strong end user and Channel partner relationships
- Created unique product combinations and solutions to meet and exceed client's expectations
- Responsible for managing sales funnel and reporting on sales activities and forecasting through CRM
Account Manager
Aglotel Wireless Solutions Sdn Bhd
03.2011 - 08.2014
- Company Overview: Malaysia
- Plan and attend regular update meetings with accounts
- Using an existing network of industry contacts to generate new business
- Manage ad-hoc queries and enquiries generated by account portfolio
- Leading project management activity
- Ensuring necessary actions are undertaken by the account team
- Delivering sales presentations to high-level executives
- Maintaining and expanding relationships with existing clients
- Completing administrative work, as required
- Design wireless infrastructure
- Generate New Leads & Work closely with dealers to achieve sales target
- Malaysia
Inside Sales Executive
EDS SDN BHD
12.2009 - 02.2011
- Company Overview: Malaysia
- Work cooperatively with other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas
- Generate new and repeat sales by recommending alternate products based on cost, availability or specifications
- Determine customer requirements and expectations in order to recommend specific products and solutions
- Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
- Communicate to the purchasing department unexpected increases or decreases in demand for product
- Assist in scheduled physical inventory counts
- Malaysia
Software Compliance Administrator
Cargill IT Services Sdn Bhd
02.2006 - 11.2009
- Company Overview: Malaysia
- Request and follow-up on Software documents (Invoices, agreements etc) for 15 countries in AP
- Review correctness of documents before file documents according to naming and filing standards
- Update SAM Admin in US on documents received and uploaded to central repository
- Maintain Regional and Global repositories (softcopy of Invoices, Contracts, License Key, Agreements etc)
- Perform some search the Internet eg discover Software Publisher name, End User Licensing Agreement etc
- Use available tools on the Internet for simple translations (some documents received are not in English)
- Run monthly monitoring reports per country and provide summary for Region by Country and BU on non-compliance
- Perform license availability checks before software installation
- Review new software purchases registration requests (ad-hoc)
- Malaysia
Senior Customer Service Representative
Vads Sdn Bhd
05.2004 - 02.2006
- Company Overview: Malaysia
- Troubleshoot through the phone if a customer has a problem technically
- Arrange a field Technician to resolve the customer's problem
- Escalate unattended report
- Malaysia
Education
Diploma - Business Administration
PSB Academy
Singapore01.2020
Skills
- CRM Reporting
- Revenue Generation
- Business Development
- Client Presentation/Relations
- Account Management
- Ms Office
- Google Workspace
- CRM (Pipedrive, Zoho, Hubspot & Salesforce)
- Prospecting
- Strategic business planning
- Cold calling
- Sales tracking
- Verbal and written communication
- Lead generation
- Pipeline development
Personal Information
- Nationality: Malaysia
- Driving License: Yes
- Marital Status: Married
Salary Information
Expected Salary : RM 10,500 (Nego)
Timeline
Business Development Manager
Access 403 Sdn Bhd (Part Time)
12.2024 - Current
Business Development Lead
TPE Resource Solutions Sdn Bhd (Part Time)
01.2024 - 11.2024
Business Development Manager
VSTECS Pericomp Sdn Bhd
03.2023 - 10.2023
Senior Account Management Executive
PS Global Services Sdn Bhd
08.2019 - 01.2023
Business Development Executive
Semnet Pte Ltd
11.2014 - 08.2019
Account Manager
Aglotel Wireless Solutions Sdn Bhd
03.2011 - 08.2014
Inside Sales Executive
EDS SDN BHD
12.2009 - 02.2011
Software Compliance Administrator
Cargill IT Services Sdn Bhd
02.2006 - 11.2009
Senior Customer Service Representative
Vads Sdn Bhd
05.2004 - 02.2006
Diploma - Business Administration
PSB Academy
Similar Profiles
Vasanthi ArumugamVasanthi Arumugam
Brand & Compliance Manager (Regional Role) at Etika Dairies Sdn Bhd (FMCG) – Part of Asahi Holdings South East AsiaBrand & Compliance Manager (Regional Role) at Etika Dairies Sdn Bhd (FMCG) – Part of Asahi Holdings South East Asia
ABDUL FATAH BIN BASIRONABDUL FATAH BIN BASIRON
Technical Sales Executive at ACCESS ELEVATORS SDN BHDTechnical Sales Executive at ACCESS ELEVATORS SDN BHD
Kamilah Abdul HamidKamilah Abdul Hamid
Sales Associate at Access Techno Solutions (M) Sdn BhdSales Associate at Access Techno Solutions (M) Sdn Bhd