LOGESWARY MAHALINGAM
Kuala Lumpur
Summary
Results-driven senior sales professional with over 10 years of experience in driving revenue and managing customer relationships. Specializing in SAAS sales for 8 years, I have a proven track record of success in identifying key business initiatives and sales opportunities. Expertise in communication and negotiation skills to build and maintain long-term client partnerships, resulting in increased sales and customer satisfaction.
Overview
21
21
years of professional experience
Work History
Business Development Manager
Access 403 Sdn Bhd (Part Time)
12.2024 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Implemented systems and procedures to increase sales.
Business Development Lead
TPE Resource Solutions Sdn Bhd (Part Time)
01.2024 - 11.2024
- Research and acquire clients consistently through daily phone calls, e-mails, professional networking platforms etc
- Search the labour market and identify potential clients
- Conduct introductory meetings with clients to secure businesses
- Maintain strong relationships with clients and ensure high standards of service
- Maintain healthy business relationships between the team internally and between the team and the external clients
- Bring in 7 new accounts, in just 3 months.
- Developed business pipeline using cold and warm techniques.
- Developed knowledge of company products and services to make suggestions according to customer needs.
Business Development Manager
VSTECS Pericomp Sdn Bhd
03.2023 - 10.2023
- Identify and qualify new sales opportunities for Cisco & Palo Alto and services
- Identify and pursue potential sales leads via activities such as customer visitation, sales pitching and sales training to partners
- Maintain close collaboration with principals, accounts manager and technical support team to identify and address customer needs
- Maintain regular communication with principals to foster close working relationships
- Organize enablement for partners quarterly/annually
- Assist partner to get their certification and maintain/upgrade partner levels
- Obtain sales certification for relevant products
- Achieve annual sales target set by management
Senior Account Management Executive
PS Global Services Sdn Bhd
08.2019 - 01.2023
- Company Overview: aka Pointstar
- Achieved weekly, monthly, and annual sales goals
- Anticipates and creatively resolves problems through sales process
- Assured continual account satisfaction through maximum responsiveness, superior service levels and personalized customer care
- Built high-level strategic relationships, direct contacts and networks in territory
- Collaborate with Customer marketing, category merchants, and buyers to create value driven initiatives with target customers
- Drove effective account planning & management process by leading the development and implementation of account plan with a cross functional team approach
- Established the necessary account situational background to build and maintain a territory plan, account strategy and account plan
- Grew revenue for business
- Identified opportunities for further expansion of Google workspace services amongst current client base
- Leveraged internal resources and partner resources as required
- Maintained control of sales goals to ensure reasonable cycle length, sales volumes and sell rate
- Managed the sales forecasts
- Participated in necessary training, selling techniques and methods and product capability workshops to stay current in business
- Performed independent research and analysis and development strategies to maximize revenue within accounts, the territory or industry segment
- Took part in vendor and client demonstrations, as well as to upper management
- Aka Pointstar
Business Development Executive
Semnet Pte Ltd
11.2014 - 08.2019
- Acquired new account and closed $500k in revenue within the first years
- Responsible for hunting/prospecting and closing high revenue opportunities across all lines of business
- SAAS based subscription (cloud security, DLP, email & Secure Web Gateway, endpoint security)
- Built client base from 0 to 100 customers in two months and established C-level relationships, strong end user and Channel partner relationships
- Created unique product combinations and solutions to meet and exceed client's expectations
- Responsible for managing sales funnel and reporting on sales activities and forecasting through CRM
Account Manager
Aglotel Wireless Solutions Sdn Bhd
03.2011 - 08.2014
- Company Overview: Malaysia
- Plan and attend regular update meetings with accounts
- Using an existing network of industry contacts to generate new business
- Manage ad-hoc queries and enquiries generated by account portfolio
- Leading project management activity
- Ensuring necessary actions are undertaken by the account team
- Delivering sales presentations to high-level executives
- Maintaining and expanding relationships with existing clients
- Completing administrative work, as required
- Design wireless infrastructure
- Generate New Leads & Work closely with dealers to achieve sales target
- Malaysia
Inside Sales Executive
EDS SDN BHD
12.2009 - 02.2011
- Company Overview: Malaysia
- Work cooperatively with other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas
- Generate new and repeat sales by recommending alternate products based on cost, availability or specifications
- Determine customer requirements and expectations in order to recommend specific products and solutions
- Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
- Communicate to the purchasing department unexpected increases or decreases in demand for product
- Assist in scheduled physical inventory counts
- Malaysia
Software Compliance Administrator
Cargill IT Services Sdn Bhd
02.2006 - 11.2009
- Company Overview: Malaysia
- Request and follow-up on Software documents (Invoices, agreements etc) for 15 countries in AP
- Review correctness of documents before file documents according to naming and filing standards
- Update SAM Admin in US on documents received and uploaded to central repository
- Maintain Regional and Global repositories (softcopy of Invoices, Contracts, License Key, Agreements etc)
- Perform some search the Internet eg discover Software Publisher name, End User Licensing Agreement etc
- Use available tools on the Internet for simple translations (some documents received are not in English)
- Run monthly monitoring reports per country and provide summary for Region by Country and BU on non-compliance
- Perform license availability checks before software installation
- Review new software purchases registration requests (ad-hoc)
- Malaysia
Senior Customer Service Representative
Vads Sdn Bhd
05.2004 - 02.2006
- Company Overview: Malaysia
- Troubleshoot through the phone if a customer has a problem technically
- Arrange a field Technician to resolve the customer's problem
- Escalate unattended report
- Malaysia
Education
Diploma - Business Administration
PSB Academy
Singapore01.2020
Skills
- CRM Reporting
- Revenue Generation
- Business Development
- Client Presentation/Relations
- Account Management
- Ms Office
- Google Workspace
- CRM (Pipedrive, Zoho, Hubspot & Salesforce)
- Prospecting
- Strategic business planning
- Cold calling
- Sales tracking
- Verbal and written communication
- Lead generation
- Pipeline development
Personal Information
- Nationality: Malaysia
- Driving License: Yes
- Marital Status: Married
Salary Information
Expected Salary : RM 10,500 (Nego)
Timeline
Business Development Manager
Access 403 Sdn Bhd (Part Time)
12.2024 - Current
Business Development Lead
TPE Resource Solutions Sdn Bhd (Part Time)
01.2024 - 11.2024
Business Development Manager
VSTECS Pericomp Sdn Bhd
03.2023 - 10.2023
Senior Account Management Executive
PS Global Services Sdn Bhd
08.2019 - 01.2023
Business Development Executive
Semnet Pte Ltd
11.2014 - 08.2019
Account Manager
Aglotel Wireless Solutions Sdn Bhd
03.2011 - 08.2014
Inside Sales Executive
EDS SDN BHD
12.2009 - 02.2011
Software Compliance Administrator
Cargill IT Services Sdn Bhd
02.2006 - 11.2009
Senior Customer Service Representative
Vads Sdn Bhd
05.2004 - 02.2006
Diploma - Business Administration
PSB Academy
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