LOGA ROOBAN YOGANATHAN
KLANG
Summary
Dynamic Supply Chain Executive with proven success at UPS Supply Chain, adept at demand forecasting and supplier negotiation. Expert in inventory management and transportation logistics, driving efficiency and cost reduction. Strong leadership and communication skills foster team collaboration and enhance operational performance. Committed to continuous improvement and strategic business growth. Seasoned Supply Chain Executive with comprehensive background in strategic procurement, logistics management, and inventory control. Possess strong prowess in optimizing supply chain processes, reducing costs, and improving service levels. Notable for enhancing operational efficiency through innovative supply chain solutions. Implemented lean initiatives that significantly improved delivery times while maintaining high quality standards.
Overview
17
17
years of professional experience
Work History
Supply Chain Executive
UPS SUPPLY CHAIN
SELANGOR
01.2023 - Current
- Route planning and optimization
- Delivery scheduling and coordination
- Fleet and driver management
- Real-time tracking systems
- Load planning and dispatching
- Driver shift scheduling
- Coordination with warehouse and delivery teams
- On-time delivery performance tracking
- Handling last-minute changes and urgent deliveries
- Reducing delivery delays and fuel costs
- Managing delivery exceptions and issues
- Conflict resolution and resource allocation
- GPS and fleet management systems
- Logistics software
- Microsoft Excel & Google Sheets
- Transportation Management Systems (TMS)
- Communicating delivery updates to customers
- Working closely with warehouse, customer service, and drivers
- Reporting to logistics managers or supervisors
- Monitoring KPIs like delivery time, fuel usage, and customer satisfaction
- Documentation and reporting
Sole Proprietor / Founder
Telecommunications and Logistics Business
01.2016 - 01.2023
- Successfully manage and oversee all aspects of a telecommunications and logistics business, including sales, customer service, operations, and financial management.
- Develop and execute effective business strategies to drive revenue growth and improve profitability.
- Build and maintain strong relationships with clients, vendors, and partners to ensure high levels of customer satisfaction and repeat business.
- Lead a team of 5 employees, providing coaching, training, and support to ensure optimal performance and productivity.
- Maintain a strong understanding of industry trends and emerging technologies, and implement best practices to improve business operations.
Intern
Merchentrade Asia Sdn Bhd
01.2015 - 01.2016
- Providing technical support to end-users via phone, email, and in-person.
- Troubleshooting computer software and hardware issues.
- Installing, configuring, and maintaining computer systems and network devices.
- Identifying and escalating issues to the IT team for resolution.
- Maintaining accurate and up-to-date records of support requests and resolutions.
- Collaborating with other IT team members to identify and resolve complex technical issues.
- Providing user training and education on IT systems and processes.
- Monitoring and maintaining IT systems and infrastructure to ensure optimal performance.
- Maintaining and updating IT documentation and knowledge base.
- Participating in IT projects and initiatives as required.
- Adhering to IT policies, procedures, and security protocols.
Mentor
Management & Science University
01.2013 - 01.2015
- Provide competent and reliable mentorship to first-year students among the Computer Engineering program, building their confidence and encouraging them to become self-reliant.
- Acted as a source of information, encouragement and feedback while guiding students in developing a network of contacts and accessing other resources to facilitate their progress within their academic program.
IT Technician (part-time)
Hedamas Hostels
01.2012 - 01.2014
- Justifying reasons for an error and explaining these to the clients.
- Fixing equipment, including printers and scanners (known as peripherals).
- Setting up new equipment and upgrading existing systems.
- Testing and servicing equipment.
- Record problems and the solutions for future reference.
Technical Support / Customer Service Representative
Machines Sdn Bhd
01.2009 - 01.2011
- Company Overview: (Apple Product-Reseller)
- Ability to research information using available resources.
- Redirect problems to appropriate resource.
- Able to provide training and support for needed IT employee.
- Able to follow up and make scheduled call backs to customers.
- (Apple Product-Reseller)
Customer Service Representative/Cashier (Part-time)
Tanjung Golden Village
01.2008 - 01.2009
- Company Overview: (TGV Cinemas)
- Responsible for acting as a liaison between customers and companies. Assists in complaints, orders, errors, account questions, billing, cancellations, and other queries.
- (TGV Cinemas)
Education
Bachelor (hons) - Computer Engineering Technology
Management & Science University
Diploma - Computer Engineering Technology
Management & Science University
Skills
- Financial management skills
- Problem solving
- Organizational skills
- Global sourcing
- Transportation management
- Demand planning
- Supplier negotiation
- Transportation logistics
- Risk assessment
- Data analysis
- Inventory management
- Computer assembling and maintenance
- Troubleshooting hardware and software problems
- Installing and configuring the peripherals, components and drivers
- Installing software and application to user standards
- Configuring and troubleshooting desktops, laptops and servers
- Familiar with hardware tools like servers, printers, VoIP, networking and
telecommunications devices - Excellent troubleshooting skills in complex software and hardware problems
- Installed Hard disks, CD Drives, Sound Blaster cards, CPU, Memory, Power supply
unit, Network card, Video graphics card, Hard disk controller card on PC systems - Able to provide online support to customers concerning their computer problems
- Active Directory users and group management
- Well understand the Bridging and switching concepts, LAN technologies, configuration
in fortigate - fortinet firewall and AP - Possess the Basic configuration of cisco switch and knowledge on CCTV and Alarm
Languages
Tamil
First Language
English
Proficient (C2)
C2
Malay
Proficient (C2)
C2
Personal Information
- IC Number: 900813106261
- Age: 33
- Expected Salary: MYR 7000-8000
- Date of Birth: 08/13/90
- Gender: Male
- Nationality: Malaysian
- Marital Status: Married
Availability
Immediately
Timeline
Supply Chain Executive
UPS SUPPLY CHAIN
01.2023 - Current
Sole Proprietor / Founder
Telecommunications and Logistics Business
01.2016 - 01.2023
Intern
Merchentrade Asia Sdn Bhd
01.2015 - 01.2016
Mentor
Management & Science University
01.2013 - 01.2015
IT Technician (part-time)
Hedamas Hostels
01.2012 - 01.2014
Technical Support / Customer Service Representative
Machines Sdn Bhd
01.2009 - 01.2011
Customer Service Representative/Cashier (Part-time)
Tanjung Golden Village
01.2008 - 01.2009
Bachelor (hons) - Computer Engineering Technology
Management & Science University
Diploma - Computer Engineering Technology
Management & Science University
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