LOGARAJ SELVA KUMAR
JOHOR BHARU
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Guardian Health & Beauty
03.2019 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Education
Diploma In Accounting Management -
University Teknologi Malaysia
Johor Bharu 03.2020
Skills
- Customer Service and Engagement
- Team Building and Leadership
- Work Planning and Prioritization
- Goals and performance
- Strategic Merchandising
- Microsoft Office Suite
- Scheduling
- Hiring and Training
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Beginner (A1)
Timeline
Assistant Store Manager
Guardian Health & Beauty
03.2019 - Current
Diploma In Accounting Management -
University Teknologi Malaysia
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