Dedicated and skilled technician with 3 years of experience in maintenances and electrical. Proficient in diagnosing, repairing, and maintaining equipment and systems with a strong commitment to safety and efficiency. Adept at troubleshooting technical issues and implementing solution to minimize downtime. Excellent team player with focus on quality and customer satisfaction.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
ADMIN AND TECHNICIAN
MINEST RESIDENCE
SENTUL, KUALA LUMPUR
09.2024 - Current
Over 6 months of experience, proven track record of providing exceptional customer service and satisfaction
Experienced in setting up and configuring computer networks and periphery
TECHNICIAN
HOLMES 2 BANDAR TUN RAZAK
Bandar Tun Razak, 14
01.2019 - 08.2024
Over 3 years of experience providing technical assistance and support to customers in a fast-paced environment
Skilled in diagnosing and resolving complex technical issues in a timely manner
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Optimized system performance thorough testing and analysis.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Enhanced team productivity with thorough training on new technologies and procedures.
Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
Education
SPM -
SMK DANAU KOTA
Setapak, 10
01.2014 - 01.2018
Skills
Proficient in handling Jaga app
Good at managing LEAF application
Capable of working as an admin at the reception
Efficient at organizing and managing Gmail accounts
Repairing
Diagnostics
Maintenance
Testing
Electronics
Access card system handling
CCTV system handling
Administrative back up
Timeline
ADMIN AND TECHNICIAN
MINEST RESIDENCE
09.2024 - Current
TECHNICIAN
HOLMES 2 BANDAR TUN RAZAK
01.2019 - 08.2024
SPM -
SMK DANAU KOTA
01.2014 - 01.2018
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