Seasoned IT professional with 7+ years of experience in technical support, system operations, and quality assurance. Experienced in dynamic environments such as gaming and global technology services. Successful in root cause analysis, SOP implementation, and improving policy compliance through training and audits. Skilled in cross-functional collaboration, incident management, and performance reporting. Seeking a role in IT Audit within the banking sector to utilize analytical prowess, regulatory knowledge, and dedication to operational excellence.
Jeyaseelan, Jovan Parayaju
Global Operations Manager
Phone: +60 017-2267674
Email: jsj1411@gmail.com
Accenture Technology Solution Sdn Bhd
Muhammad Yazid Mohd Yusof
Regional Service Delivery Operations Manager
Phone: +6 010-4231967
Email : myazidmy@gmail.com
Accenture Technology Solution Sdn Bhd
TOP PERFORMER ANALYST, SEPT 2021 & SEPT 2022 : Recognized for outstanding vigilance in identifying and eliminating violating content, thereby ensuring no security risk for end users.
TOP SME - MARCH 2023 & TOP TEAM COACH/QUALITY ANALYST - NOVEMBER 2024 : Recognized for an exemplary commitment to assisting analysts in remaining current with the latest policies and fostering a culture of continuous learning.