Li Yeen Chong

- Drive the supply chain strategy within the relevant the commodity team which consists of representatives from supply chain, procurement and component engineering

- Drive a solid forecast and S&OP process for components with relevant suppliers securing maximum material availability at lowest exposure costs and risks

- Drive structural improvement processes in components Supply Management

- Define safety stock settings and implement within Signify's internal and external locations

- Manage lead times and lead time accuracy with suppliers

- Define and drive for the right Supply Chain KPI's and performance targets at suppliers/

- Create and manage Logistics agreements with relevant suppliers

- Responsible to resolve global shortages with suppliers and if needed by escalation management and by the global scarcity allocation process.

- Manage global excess PO/stock by the rule of PO push out and stock sharing

- Secure stakeholder management reporting information sharing and escalation.

- Responsible for business units’ inventory health and be able to propose improvement activities.

- Responsible for customer service and order management activities (including delivery and returns management)

- Responsible for business units’ inventory management including consignment management, ensuring inventory plan is aligned with business plan through analysis of overall business performance.

- Responsible for supply chain related activities for dealers/distributors under the individual’s care.

- Collaborate with commercial team on advance stock requests, consignment and order fulfillment, capital equipment program management while maintaining established service levels.

- Work with dealers/distributors and troubleshoot any queries raised

- Complete the order processing and billing activities in a timely manner

- Manage used and unbilled products to ensure timely billing to customers

- Working with service providers for timely and accurate delivery of products

- Reduction of slow moving or nonmoving inventory to optimize inventory holding

- Coordination of movement of capital equipment

- Participate and provide insights in monthly Sales, Inventory and Operations Planning (SIOP) meeting.

- Participate in local/ regional projects on supply chain process improvements

- Supports the team in any Customer Service-related matters.

- Taking lead in inventory management process for clients in portfolio

- Ensuring stocks are available within agreed holding stock levels.

- Delivery high service level to respective clients/agencies

Strengthen partnership

- Continue exploring cost containment measure without compromising business relationship with clients / agencies

- Key role in stock count and any internal/external audit

- Operating efficiency cost saving.

- Using IFCS & MBF system to solve Star Card problem

- Create all the cases once received any call from Star Card's customer and any complaint

- Planning and scheduling order to retail partners

- Create sales order for commercial and industries's customer by using SAP

- Liaise with terminal to arrange truck for ordering purpose.