Summary
Work History
Education
Skills
Marital Status
Others
Preferences
References
Extracurricular Activities
Timeline
Generic
LIYANA ZAKARIA

LIYANA ZAKARIA

TECHNICAL SUPPORT SERVICES
KUALA LUMPUR

Summary

Provided technical support for environmental remediation or litigation projects, remediation system design, or determination of regulatory applicability.

Work History

Technical Support Executive

VADS BHD, MALAYSIA
1 2010 - 01.2020
  • Dealing with Streamyx/Unifi customer’s technical report
  • Delivering comprehensive technical product support on integrated and multi channel platform
  • Leveraging on individual customer interaction to enhance relationship and creating loyalty and satisfaction with customers.

Part Time

Sha Tan & Co
08.2009 - 09.2009
  • Preparing functional and technical specifications of Company Website
  • Developing applications in accordance with System Development Lifecycle.

Software Engineer Intern

BRINFO SDN BHD, MALAYSIA
04.2008
  • Preparing functional and technical specifications
  • Conducting system and integration testing and support user acceptance.

Education

Bachelor’s Degree - Information System

Universiti Tenaga Nasional, Malaysia

Foundation Program - Information & Communication Technology

Universiti Tenaga Nasional, Malaysia

SPM - Science

Sekolah Menengah Kebangsaan Bandar Sunway

Skills

  • Microsoft Office

  • Bahasa Malaysia
  • English

Marital Status

Married

Others

I am a responsible, hardworking, and systematic person. I am also analytical and particular in doing my jobs to ensure that everything is done almost perfectly. I am able to accept others’ advice and also willing to give ideas and opinions when needed. I am easy to interact with people and would have a clear understanding of any instructions as this to avoid communication breakdowns as much as I can.

Preferences

One Month Notice

References

  • MOHD KAMARUL FADZLI BIN KAMARUDIN, Team Leader CPC department, 019-5435077
  • NORLIANA BINTI ROSLAN, Team Leader, 012-2221491

Extracurricular Activities

GEMS( Graduate Employability Program), Participant, 12/01/09 Business English Communications Skills Programme, Participant, 11/01/08 Business Intelligence Certification Training Program, Participant, 2007 Facilitator in several Programs, Facilitator, 2005/2006

Timeline

Part Time

Sha Tan & Co
08.2009 - 09.2009

Software Engineer Intern

BRINFO SDN BHD, MALAYSIA
04.2008

Technical Support Executive

VADS BHD, MALAYSIA
1 2010 - 01.2020

Bachelor’s Degree - Information System

Universiti Tenaga Nasional, Malaysia

Foundation Program - Information & Communication Technology

Universiti Tenaga Nasional, Malaysia

SPM - Science

Sekolah Menengah Kebangsaan Bandar Sunway

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