Dedicated and results-driven Administrative Leader with over 10 years of experience in managing operations, resolving issues efficiently, and driving organizational success. Recognized for critical thinking, problem-solving, and strong computer proficiency. Proven track record in leadership, having stepped into a managerial role in 2025 and successfully enhanced team performance by resolving customer complaints within a 3-day turnaround, directly contributing to company goals. Known for being hardworking, passionate, and highly disciplined, with a strong analytical mindset and a love for taking on challenges. Currently seeking new opportunities that offer better career growth, a positive work environment, and the chance to make a greater impact.