Livenya Sree Vegain
HR Executive Medical Division
Perai
Summary
Multi-talented Human Resources Executive successful at streamlining costs and maximizing company profile in job market. Versed in EEOC and other relevant compliance statutes. Excellent organizational and time management skills coupled with task prioritization. Highly skilled and enthusiastic professional with more than 5 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
HR Executive - Medical Division
GSH Precision Technology SDN BHD
Penang
01.2019 - Current
- Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Led and directed work of 7 HR team members and handled hiring, training and termination.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Developed succession plans and promotion paths for staff.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Conducted company-wide town hall meetings to convey updates.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Met with employees annually for progress reviews and performance assessments.
- Led and directed work of 7 HR team members and handled hiring, training and termination.
Medical Counsellor
BODYWORK FITNESS UNIT
Ipoh
01.2018 - 12.2018
- Able to handle various types of personalities in people, Good communication skills
- Wrote reports on clients and maintained required paperwork.
- Helped clients obtain outside specialist services by coordinating referrals and advising on options.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
Assistant Medical Officer
Hospital Ampang Kuala Lumpur
Kuala Lumpur
10.2015 - 03.2017
- Ordered medical and laboratory supplies and equipment.
- Completed patient referrals to other medical specialists.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development, and patient relations.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
- Directed and coordinated patient care activities of nursing and support staff.
- Confirmed consistent and accurate medical recordkeeping practices.
- Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Entered and scanned patient history, current medical conditions and medications into novel EHR system.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Communicated with patients, ensuring that medical information was kept private.
Education
Diploma in Medical Assistant - Healthcare
Lincoln University College
Kuala Lumpur - Malaysia 04.2014 - 01.2017
High School Diploma -
SMK RajaPerempuan Ipoh
Ipoh - Malaysia 01.2007 - 11.2011
Skills
Computer Skills
Microsoft Excel 2010
Microsoft Outlook 2010
Microsoft Power Point 2010
Microsoft Word 2010
Interpersonal Skills /Strengths
Staff recruitment
Patient Health Education
Patient care
Records management
Patient education and counseling
Clinic administration
Accomplishments
- Supervised team of 7 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Employment Law Compliances and Documentations in Managing Employee and HR Procedures
04-2021
Diploma in Medical Assistant
08-2017
Timeline
Employment Law Compliances and Documentations in Managing Employee and HR Procedures
04-2021
HR Executive - Medical Division
GSH Precision Technology SDN BHD
01.2019 - Current
Medical Counsellor
BODYWORK FITNESS UNIT
01.2018 - 12.2018
Diploma in Medical Assistant
08-2017
Assistant Medical Officer
Hospital Ampang Kuala Lumpur
10.2015 - 03.2017
Diploma in Medical Assistant - Healthcare
Lincoln University College
04.2014 - 01.2017
High School Diploma -
SMK RajaPerempuan Ipoh
01.2007 - 11.2011
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