LISTIANAH AMIDI YANTO
Operation Clerk
Johor Bahru
Work Preference
Overview
11
11
years of professional experience
1
1
Certification
8
8
Languages
Work History
Data Entry Clerk
SHINE TECHNOLOGY
12.2021 - Current
- Key Data when received DO and Invoice ( UBS SYTEM ). Make monthly report. Answer call and pass line. Double check stock warehouse before end months. Standby courrier.
- Employer: SHINE TECHNOLOGY
- Position level: Junior Executive
- Related skills: Data storage | Implement data warehousing techniques | Maintain data entry requirements | Manage data | Manage data collection systems | Normalise data | Process data
- Sector: Electricity, gas, steam and air conditioning supply | Manufacture of electrical equipment
Customer Contact Centre Information Clerk
FOH CHONG CREDIT SDN BHD
03.2018 - 10.2021
- Serves customers by providing product and service information and resolving product and service problems. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Prepares product or service reports by collecting and analyzing customer information. System Salesforce
- Employer: FOH CHONG CREDIT SDN BHD
- Position level: Fresh/Entry Level
- Related skills: Answer incoming calls | Collect customer data | Communicate by telephone | Communicate with customers | Customer service | Keep records of customer interaction | Provide customer follow-up
- Sector: Information service activities | Waste collection, treatment and disposal activities; materials recovery | Wholesale and retail trade and repair of motor vehicles and motorcycles | Telecommunications
Debt Collector
KUDRATS AND PARTNERS
06.2017 - 03.2018
- ANSWER INCOMING CALL AND CALL CLIENT DO REMARKS OR REPORT AFTER CALL CLIENT AT SYSTEM VOLARI MAKE COLLECTION ON BEHALF FOR BANK. MEET CLIENT ON SITE FOR BANK COLLECTING PURPOSE
- Employer: KUDRATS AND PARTNERS
- Position level: Fresh/Entry Level
- Related skills: Calculate debt costs | Communicate with customers | Facilitate official agreement | Keep task records | Maintain client debt records
- Sector: Waste collection, treatment and disposal activities; materials recovery
Debt Collector
SHARIQ & PARTNERS
02.2017 - 05.2017
- ANSWER INCOMING CALL AND CALL CLIENT USE SYSTEM VOLARI. DO REMARKS OR REPORT AFTER CALL CLIENT. MAKE COLLECTION ON BEHALF FOR BANK.
- Employer: SHARIQ & PARTNERS
- Position level: Fresh/Entry Level
- Related skills: Assess customers | Debt collection techniques
- Sector: Office administrative, office support and other business support activities
Receptionist
Lim Soh & Goonting Advocates And Solicitors
07.2015 - 09.2015
- Respond to customers' inquiries
- Employer: Lim Soh & Goonting Advocates And Solicitors
- Position level: Fresh/Entry Level
- Related skills: Respond to customers' inquiries
- Sector: Rental and leasing activities | Office administrative, office support and other business support activities
Sales Assistant
Black queen sdn bhd
07.2014 - 07.2015
- Carry out active selling | Customer service | Identify customer's needs | Provide customer guidance on product selection | Stock shelves
- Employer: Black queen sdn bhd
- Position level: Fresh/Entry Level
- Related skills: Carry out active selling | Customer service | Identify customer's needs | Provide customer guidance on product selection | Stock shelves
- Sector: Human health activities
Education
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent -
SEKOLAH MENENGAH KEBANGSAAN SRI TEBRAU
03.2012
Skills
Answer incoming calls Assess customers Calculate debt costs Carry out active selling Collect customer data Communicate by telephone Communicate with customers Customer service Data storage Debt collection techniques Facilitate official agreement File documents Handle mail Identify customer's needs Implement data warehousing techniques Keep records of customer interaction Keep task records Maintain client debt records Maintain data entry requirements Maintain internal communication systems Manage data Manage data collection systems Normalise data Organise facilities for office personnel Perform customer management Process data Provide customer follow-up Provide customer guidance on product selection Respond to customers' inquiries Stock shelves
Certification
spm
References
- NALINA, A/P SRINDARAN, +60167115652, Foh Chong Credit Sdn Bhd
- Ms.Cp Wong, 075583228, Shine technology sdn bhd
Driver’s License
D
Languages
Malay
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Accomplishments
- Accurately enter and maintain data across various databases and systems
- Verify and validate data to ensure accuracy and completeness
- Assist in the organization and classification of data sets
- Collaborate with team members to identify and resolve data discrepancies
- Generate reports as required to support business operations
- Maintain confidentiality and security of sensitive information
- High school SPM
- Proficiency in Microsoft Office Suite, especially Excel
- Strong attention to detail and accuracy in data entry
- Ability to manage multiple tasks and meet deadlines
Summary
- Accurately enter and maintain data across various databases and systems
- Verify and validate data to ensure accuracy and completeness
- Assist in the organization and classification of data sets
- Collaborate with team members to identify and resolve data discrepancies
- Generate reports as required to support business operations
- Maintain confidentiality and security of sensitive information
- High school SPM
- Proficiency in Microsoft Office Suite, especially Excel
- Strong attention to detail and accuracy in data entry
- Ability to manage multiple tasks and meet deadlines
Timeline
Data Entry Clerk
SHINE TECHNOLOGY
12.2021 - Current
Customer Contact Centre Information Clerk
FOH CHONG CREDIT SDN BHD
03.2018 - 10.2021
Debt Collector
KUDRATS AND PARTNERS
06.2017 - 03.2018
Debt Collector
SHARIQ & PARTNERS
02.2017 - 05.2017
Receptionist
Lim Soh & Goonting Advocates And Solicitors
07.2015 - 09.2015
Sales Assistant
Black queen sdn bhd
07.2014 - 07.2015
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent -
SEKOLAH MENENGAH KEBANGSAAN SRI TEBRAU
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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