I am a positive result-oriented person who can scope with multitasking task and a team player in a professional manner. My career aim is to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Passionate on transforming people and bring positive impact to a person life is my main satisfaction and goals.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Senior Executive – Sales & Marketing
S P SETIA BERHAD
07.2004
Company Overview: Developer
Sales & Administration Duties
Handle customer complains and enquiries.
Handle sales of the companies’ properties, provide before and after sales service (on site and launching).
Fetch customer to the site & provide product information to the customer.
Liaising with purchasers, bankers, solicitors on loans, claims & etc.
Letter writing.
Replies of enquiries and complains through e-mail (Setiahomes Enquiries).
Preparing, recording & monitoring collection of payments from purchasers and bankers.
Preparing payment to suppliers. Overall coordinator for payment & monitor Sales & Marketing budget.
Preparing and monitoring daily sales & monthly report.
Sending SMS to Director about Daily Sales figure.
Checking on SPA.
Arrange for the signing of SPA between purchasers and solicitors.
Ensure that the first 10% has been fully paid by purchasers.
Ensure that the SPA is fully checked, signed by the Directors and returned to solicitors within 7 days.
Ensure that all stamped SPA is filed in the files and purchasers received its copy.
Assist purchaser in loan application.
Ensure purchasers has signed the loan documentation.
Secretaries Duties
Take minutes during Marketing Meetings.
Oversee the company office administration.
Website
Updating product info on the website.
Updating site progress photo.
Interactive Virtual Tour Coordinator.
Web Development Content Management.
Updating & Maintenance.
Multimedia
Sourcing & analysis for supplier quotation.
Monitoring the progress & flow for multimedia development.
Achievement: Develop Setia Eco Park Multimedia.
Overall PIC for new proposal in IT & Multimedia.
PIC for Multimedia Kiosk.
Road Show & Exhibitions
Overall Road Show Coordination.
Arranging property display and exhibitions at strategic location & shopping malls.
Exhibition Management.
Venue Planning & Designs.
Arrangement for Logistic & Man Power Management.
Preparing Duty Roster & Product Briefing to all staff.
Market Survey & Analysis
Conducting competitor surveys, market surveys & gathering market information at various developer.
Preparing report, analysis & photo (ID & progress).
Proposal for new idea to the management.
Conducting briefing / sharing to all staff about the info.
Brainstorming about other’s developer project.
Competitor analysis through website, newspaper & market survey.
Mailing Out Brochures, Newsletter & Etc.
Database collection & management.
Follow up on every delivery.
Report on the statistic & analysis of sales.
Proposal of new idea.
Utilize the banker’s list to send out leaflets.
Photo Shooting
Identify the right spot & right scene for photo shooting.
Engaging photographer for photo shooting.
Arrangement of logistic, man power & overall coordination of photo shooting.
Coordination of idea & concept for Advertisement.
Display Panel & Wall Display
Planning, analysis, budget and overall coordination for Display Panel in Sales Office & Road Show Display Panel.
Proposal of Display Panel & Implementation.
ID & Design of Show Houses
Oversee & compilation of the ID & Design works of show house.
Feedback to the Technical Team.
Preparing Summary of every design and briefing to all staff.
Arrangement for proper presentations of specification and design of any changes in façade and interior for current and future phase.
Video Shooting & Product Briefing (Sales Approach)
Coordination for model play.
Prepare script for video filming.
Compilation & overall management & implementation of video using Snazzy Software.
Briefing to all staff about Sales & Marketing Enquiries using video presentation.
Planning For Special Events
Prepare duty roster for all staff during weekends, Public Holiday, Upcoming Events & etc.
Coordination for every staff job description during events.
Sending SMS to all purchasers about launching, latest updates & information, signing & etc.
Doctor’s Campaign
Proposal to market in hospitals.
Prospecting & collecting doctor’s database.
Drafting letter & designing leaflet.
Follow Up & presentation through lap top.
Arrangement for promotion space in hospital.
Arrangement for Limousine Service.
Built up rapport with Doctors.
Brochures & Leaflet
Idea contribution, designing and overall coordinator.
Analysis sourcing for supplier & best price.
Implementation of new brochures.
Model
Overall coordinator for Model.
Oversee the model condition & touch up.
Proposal of Model Design, arrangement & etc.
Advertisement
Proposal of new idea for advertisement.
Assisting in preparing advertisement booking & design.
Assisting in budgeting for advertisement.
OCBC Campaign
Assisting in sending out photo album to banker’s list.
Analysis of the campaign & etc.
Gift
Source for gift to customers & proposal to the management.
Analysis of budget & purpose.
Coordinator & implementation for gift.
Miscellaneous
Oversee the conditions of lighting, plants, water features, space & environment in Sales Office.
Cleaning up the Marketing Area from time to time.
Assisting in special project & assignment when required by Management.
Setia Foundation
Volunteer for Home Visit Programme.
Prepare analysis report for students results & etc.
Performer for Charity Dinner & Dance 2005.
Annual Dinner
Represent division for dancing competition & performance in Annual Dinner & Dance 2004.
Performer for Annual Dinner 2005.
Proposing new idea for division performance & countdown chart.
Helping out division for make up accessories & decorations.
Developer
Last Drawn Salary: Basic : RM 2,700.00 (Benefits given are good bonuses, meal allowance, uniform, transportation, company share & esos & etc)
Associate Director – Sales & Marketing
CICET ASIA DEVELOPMENT SDN BHD
04.2017 - 04.2024
Company Overview: Construction & Property Development
Sales, Marketing & Branding
Formulate the company’s long term and short-term marketing & sales strategies and plan and budget to meet Company’s objective.
Plan and organize the Company’s marketing, pricing and sales implementation strategies for products.
Plan and administer the company’s marketing budget and keep cost in control.
Formulate marketing strategies for digital and social media for international and local target market.
Align marketing strategies and direction and enforce the identity of Company’s brand.
Forecasting of sales performance and keep up to date to market conditions and competitors.
Customize marketing material according to specific target market.
Develop promotional material and distribution.
Train the marketing team for prospective client meetings, presentations & etc.
Responsible for Public relation efforts.
Make staffing and hiring decisions within sales & marketing department.
Build and develop a marketing & sales team which is competent, commercially astute, dedicated & efficient.
Manage day to day activity with PR, press and marketing communications agencies.
Focus on Branding principles and tactics through multimedia & advertisement.
Manage the company’s overall marketing events and brand positioning.
Market Study, Sales & Customer Engagement
Ensure sufficient market intelligence and customer knowledge are collated to meet company targets.
Work closely with the sales and marketing teams on annual sales budgeting and ensure KPIs are met.
Develop and execute sales strategies for all products.
Manage relationships with the existing clients to ensure the highest standards of compliance and best practices are maintained.
Responsible to engage with reputable real estate agent to market company product and ensure KPIs are met.
Conducting briefing to all staff & agent (sharing of market information)
Project Planning
Feedback on market study trend to management.
Feedback on pricing proposal & pricing strategy to management.
Feedback on project coordination & implementation of developing marketing brochures, floor plans, sales kits, models, multimedia walkthrough & etc.
Planner & execution of new sales gallery setup.
Oversee all other operational matters related to the company.
Construction & Property Development
Head of Sales & Marketing
PASUKHAS GROUP BERHAD
04.2018 - 10.2019
Company Overview: Construction & Development
Sales, Marketing & Branding
Formulate the company’s long term and short-term marketing & sales strategies and plan and budget to meet Company’s objective.
Plan and organize the Company’s marketing, pricing and sales implementation strategies for products.
Plan and administer the company’s marketing budget and keep cost in control.
Formulate marketing strategies for digital and social media for international and local target market.
Align marketing strategies and direction and enforce the identity of Company’s brand.
Forecasting of sales performance and keep up to date to market conditions and competitors.
Customize marketing material according to specific target market.
Develop promotional material and distribution.
Train the marketing team for prospective client meetings, presentations & etc.
Responsible for Public relation efforts.
Make staffing and hiring decisions within sales & marketing department.
Build and develop a marketing & sales team which is competent, commercially astute, dedicated & efficient.
Manage day to day activity with PR, press and marketing communications agencies.
Focus on Branding principles and tactics through multimedia & advertisement.
Manage the company’s overall marketing events and brand positioning.
Market Study, Sales & Customer Engagement
Ensure sufficient market intelligence and customer knowledge are collated to meet company targets.
Work closely with the sales and marketing teams on annual sales budgeting and ensure KPIs are met.
Develop and execute sales strategies for all products.
Manage relationships with the existing clients to ensure the highest standards of compliance and best practices are maintained.
Responsible to engage with reputable real estate agent to market company product and ensure KPIs are met.
Conducting briefing to all staff & agent (sharing of market information)
Project Planning
Feedback on market study trend to management.
Feedback on pricing proposal & pricing strategy to management.
Feedback on project coordination & implementation of developing marketing brochures, floor plans, sales kits, models, multimedia walkthrough & etc.
Planner & execution of new sales gallery setup.
Oversee all other operational matters related to the company.
Construction & Development
Last Drawn Salary: Basic – RM 18,000.00, HP Allowance – As per billed, Car Allowance – RM 2,600
General Manager of Sales & Marketing
GUOCOLAND (MALAYSIA) BERHAD
10.2016 - 09.2017
Company Overview: Property Developer
Sales, Marketing & Branding
Formulate the company’s long term and short-term marketing & sales strategies and plan and budget to meet Company’s objective.
Plan and organize the Company’s marketing, pricing and sales implementation strategies for products.
Plan and administer the company’s marketing budget and keep cost in control.
Formulate marketing strategies for digital and social media for international and local target market.
Align marketing strategies and direction and enforce the identity of Company’s brand.
Forecasting of sales performance and keep up to date to market conditions and competitors.
Customize marketing material according to specific target market.
Develop promotional material and distribution.
Train the marketing team for prospective client meetings, presentations & etc.
Responsible for Public relation efforts.
Make staffing and hiring decisions within sales & marketing department.
Build and develop a marketing & sales team which is competent, commercially astute, dedicated & efficient.
Manage day to day activity with PR, press and marketing communications agencies.
Focus on Branding principles and tactics through multimedia & advertisement.
Manage the company’s overall marketing events and brand positioning.
Market Study, Sales & Customer Engagement
Ensure sufficient market intelligence and customer knowledge are collated to meet company targets.
Work closely with the sales and marketing teams on annual sales budgeting and ensure KPIs are met.
Develop and execute sales strategies for all products.
Manage relationships with the existing clients to ensure the highest standards of compliance and best practices are maintained.
Responsible to engage with reputable real estate agent to market company product and ensure KPIs are met.
Conducting briefing to all staff & agent (sharing of market information)
Project Planning
Feedback on market study trend to management.
Feedback on pricing proposal & pricing strategy to management.
Feedback on project coordination & implementation of developing marketing brochures, floor plans, sales kits, models, multimedia walkthrough & etc.
Planner & execution of new sales gallery setup.
Oversee all other operational matters related to the company.
Property Developer
Last Drawn Salary: Basic – RM 18,000.00, HP Allowance – RM 250, Car Allowance – RM 2,600
Assistant Vice President 1
SIME DARBY PROPERTY
06.2012 - 10.2016
Company Overview: Property Developer
Sales, Marketing & Administration
Lead a team to implement marketing & sales strategies effectively.
Overseeing the sales force to ensure Sales & Marketing target are both achieved.
To achieve the yearly Business Plan target with the minimum time & optimum selling price through an effective sale & marketing system.
Develop strong product differentiation through market research & benchmarking.
Monitor, analyze and report on activities, trends, results and recommendations relating to property.
Deliver varies kind of sales & marketing report.
Manage, train, evaluate, motivate, delegate and monitor staff on sales & marketing activities.
Implementation of new sales & marketing strategy to achieve sales target.
Briefing to staff on product knowledge.
Preparation of monthly Duty Roster & staffing issue.
Handling complaints & provide solutions to customers.
Building rapport with customers, supplier & etc.
Documentation follows up of all sales transacted.
In-charged of whole townships matters.
Market Study & Analysis
Assignment & lead a team into conducting market surveys & gathering market information.
Preparing various report & analysis.
Proposal new idea to management.
Conducting briefing to all staff & sharing of market information.
Project Planning
Feedback on market study trend to management.
Feedback on pricing proposal & pricing strategy to management.
Feedback on project coordination & implementation of developing marketing brochures, floor plans, sales kits, models, multimedia walkthrough & etc.
Planner & execution of new sales gallery setup.
Property Developer
Last Drawn Salary: Basic – RM 13,890.00, HP Allowance – Per Bill, Car Allowance & Toll – Per Bill
Manager – Sales & Marketing
DIJAYA CORPORATION BERHAD
06.2007 - 05.2012
Company Overview: Property Developer
Sales, Marketing & Administration
Monitor, analyze and report on activities, trends, results and recommendations relating to property.
Deliver varies kind of sales & marketing report.
Manage, train, evaluate, motivate, delegate and monitor staff on sales & marketing activities.
Implementation of new sales & marketing strategy to achieve sales target.
Briefing to staff on product knowledge.
Preparation of monthly Duty Roster & staffing issue.
Handling complaints & provide solutions to customers.
Building rapport with customers, supplier & etc.
Documentation follows up of all sales transacted.
Events Management & Promotional Campaigns
Planning marketing activities and promotional strategies to drive sales.
Preparation of budget approval & administration.
Managing overall events / planner.
Lead and develop a team and operation personnel to achieve goals and objectives of events.
Preparation and analysis of monthly events reports.
Arrangement & coordination of staff duty & job description before & during events.
Notifying purchasers of the events through sms, invitation card & etc.
Feedback to management on various promotional packages to generate more sales.
Road Show & Exhibitions
Overall Planner & Coordination.
Manage & lead a team to execute the road show.
Planner & coordination of display panel (Booth Layout), logistic arrangement & etc.
Proposal for Booth Designs implementation.
Market Study & Analysis
Assignment & lead a team into conducting market surveys & gathering market information.
Preparing various report & analysis.
Proposal new idea to management.
Conducting briefing to all staff & sharing of market information.
Project Planning
Feedback on market study trend to management.
Pricing proposal & pricing strategy to management.
Overall project coordination & implementation of developing marketing brochures, floor plans, sales kits, models, multimedia walkthrough & etc.
Planner & execution of new sales gallery setup.
Property Developer
Last Drawn Salary: Basic – RM 7000, HP Allowance – RM 150, Toll – RM 100, Car Allowance – RM 1,800
IT Support and Computer Operation
Tesco Stores (M) Sdn Bhd
12.2002 - 06.2004
Company Overview: Retail - Hypermarket
IT Support and Troubleshooting
IT Support and troubleshooting for the PCs and printers in the Head Office.
Providing support to all fixed and mobile internet / data services by attending to user calls and providing assistance, trouble shooting and resolving problems (including network related, fixed and mobile device configuration – related, content and application related problems).
Provide 1st level support to user if they have problem with the network, RAMS System, SCS System, RDM System, User PC and etc.
Escalate to 2nd level support if the problem is unattended or liased with Thai Support / Thai Helpdesk to ensure all problem been solved efficiently.
On-site support for all stores PC’s and printers.
Basic troubleshooting of servers. Servers include Windows 2000, IBM AIX400.
Setting up PC for new staffs.
Basic troubleshooting and monitoring.
Operation Jobs
Handling and processing hourly operation jobs.
Running of the Daily Operation Schedule, Oracle Financial schedule, DC Module, GL Sales Inventory, GL Purchase, Month End & etc.
In charge of generating and printing all Director Report, User Report & etc.
Uploading and updating critical sales data to the main server.
Responsible to generate and send SMS to Director regarding the Store Sales Figure.
Running backup for OA, HR, OA2, SMTP, HSBC, RDM, LOTUS NOTES, SCS & different server (Windows 2000 Advance server & IBM AIX400).
In charge of running the Food Court Extraction Module.
Promptly and accurately complete all related administrative activities, in accordance with service standards and new stores opening.
Helpdesk Support
Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity.
Enhance and develop quality support methods and communication skills through coaching feedback and other developmental approaches.
Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction.
Research, resolve, and respond to questions received via telephone calls, faxes, and callbacks in a timely manner, in accordance with current standards.
Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers.
Attend training sessions and possibly assist in training workshops.
Participate in team projects that enhance the quality or efficiency of help desk service.
Assist in special system-related issues as needed.
Develop business and technical writing skills.
Provide helpdesk call & support to stores staff, warehouse staff, vendor, Senior Support & Technical Staff & etc.
Respond to incoming customer telephone calls, identify, meet and exceed user and customer expectations.
Promptly and accurately complete all related administrative activities, in accordance with service standards and new stores opening.
Liaise with other departments in the organization to resolve issues brought up by the stores staff.
Miscellaneous Jobs
Running the Generator Test and ensure the generator is functioning normal.
Ensure the Server Room in efficient manner and responsible for the overall operation of the Server Room.
Escalate to the relevant vendor or supplier and prepare a summary of problem details together with the solution on daily & monthly basis.
Retail - Hypermarket
Last Drawn Salary: RM 3500
IT Executive
Holiday Tours & Travel Sdn Bhd
10.2001 - 10.2002
Company Overview: Travel
Job Duties:
Design brochure / leaflet for selling.
Prepare costing & itinerary.
In charge of customer Database & Marketing Report.
System Support – Hardware & Software.
In charge of company LAN system.
Conducting Microsoft Office Training to staff.
Competitor Analysis.
Company Website Development.
Intranet Development using ASP Programming Language – Office Application.
Supporting in Product / Outbound Department – Computer Software & etc.
Assisting in Advertisement.
System Analysis – Any implementation of new IT Project.
Involve in MATTA Fair – Promotion & Selling Packages.
Sek. Men. Jalan Cochrane, 1996 - 1998, Computer Club President, Secretarial for Ping Pong Club, Secretarial for PA System, RUNNING: 200M (Short Distance), 4 x 100M (Long Distance) Sek. Men. Convent Jalan Peel, 1990 - 1995, Librarian, Secretarial for Computer Club, Active Member for Magazine Society Sek. Ren. Keb. Jalan Peel, 1985 - 1989, Scout, Represent class for Singing & Dancing Competition, Volley Ball
Career Aim
I am a positive result-oriented person who can scope with multitasking task and a team player in a professional manner. My career aim is to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Passionate on transforming people and bring positive impact to a person life is my main satisfaction and goals.
Work Expectation
Yes, Yes, Yes, Negotiable depending on job scope & responsibilities
Availability Status
Available
Identification
790109-14-5094
Health
Excellent
Leisure Interest
Socializing & outing
Traveling
Reading
Sports
Movies
Dancing
Listening to music
Current Address
C-8-6, The Potpourri, Jalan PJU 1A/4, Ara Damansara, Petaling Jaya, Selangor Darul Ehsan, 47301, Malaysia
Senior Executive, Contracts Administration at Perumahan Kinrara Berhad (subsidiary of S P Setia Berhad)Senior Executive, Contracts Administration at Perumahan Kinrara Berhad (subsidiary of S P Setia Berhad)