Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Work Availability
Interests
Quote
Timeline
BusinessAnalyst
Lip Sern Eng

Lip Sern Eng

Sales Executive
Puchong,Selangor

Summary

Experienced Sales Executive with over 2 years of experience in Automotive Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

3
3
Languages
2
2
years of post-secondary education
3
3
years of professional experience

Work History

Sales Executive

Toyota Tsusho Malaysia Sdn. Bhd.
Klang, Selangor
06.2018 - Current
  • Liaise with supplier, customer and logistics parties to ensure smooth daily operation.
  • Negotiation with customers and suppliers in terms of price, delivery, quality, packaging. claim and etc.
  • Perform order calculation to ensure optimal order quantity from supplier and continuous supply & support customer production without fail.
  • Monitor inventory level at daily basis in order to ensure sufficient inventory to support customer's production.
  • Prepare quotation to customer based on customer expectation or request such as quality, packaging and delivery.
  • Maintain business relationship with customers.
  • Support quality issue from customer together with Quality Control team.
  • Support ad hoc request from customer.
  • Execute new project study such as new part sourcing request from customer which involve setting of operation flow, quotation and cost study, part's packaging study.
  • Monitor customer credit limit and follow up payment from customer.
  • Conduct KAIZEN activity (Continuous Improvement) for current operation process to add value to customer/client. Such as reviewing part's packaging, change of logistics process/internal process.

Education

Bachelor of Logistics And Supply Chain Management - Logistics And Supply Chain

Tunku Abdul Rahman University College
Kuala Lumpur
03.2016 - 05.2018

Skills

    Vendor management

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Accomplishments

  • Collaborated with overseas supplier and local customers in new part sourcing for Toyota Fortuner, Vios & Yaris parts/components in 2020 for Mass Production.
  • Resolved product issue through packing study, review and logistics trial.
  • Successfully reduced Dead Stock worth over MYR 100,000 by seeking alternative channel or claiming customer with numerous meeting and negotiations involved.

Software

Microsoft Excel

SAP/ERP System

WMS System

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Space Exploration

Hiking

Badminton

Movie

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Sales Executive

Toyota Tsusho Malaysia Sdn. Bhd.
06.2018 - Current

Bachelor of Logistics And Supply Chain Management - Logistics And Supply Chain

Tunku Abdul Rahman University College
03.2016 - 05.2018
Lip Sern EngSales Executive