LING LING CHENG
Kuala Lumpur
Summary
Dynamic sales professional with a proven track record at Cuckoo International, recognized as a top 200 Sales Representative in Malaysia. Expert in customer relationship management and effective sales closing, I excel in developing pipelines and fostering customer loyalty, driving significant revenue growth through strategic engagement and consultation.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers.
Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
11
11
years of professional experience
Work History
Sales Representative
Cuckoo International (MAL) Berhad
01.2020 - Current
- Top 200 Sales Representative across whole Malaysia
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consulted with businesses to supply accurate product and service information.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Sales Executive
The Great Haus Sdn Bhd
05.2019 - 10.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
2D/Texture Artist
Streamline Studios Malaysia Sdh Bdn
08.2018 - 12.2018
- Worked on projects like Street Fighters 5 and Capcom vs Marvel games.
- Matched output to information obtained from director, cinematographer and other departments.
- Liaised with other departments to discuss ideas and create unified goals.
Junior Artist
Streamline Studios Malaysia Sdh Bdn
08.2014 - 08.2018
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Developed art and design concepts.
- Collaborated with other artists on various art projects and installations.
Education
Diploma of Illustration - Digital Arts
The One Academy
SelangorSkills
- Customer relationship management
- Regional sales management
- Effective sales closing
- Customer loyalty development
- Developing pipelines
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Interests
- Likes to participate in PC Gaming activities
- Outdoor activities like Bowling/Archery
Timeline
Sales Representative
Cuckoo International (MAL) Berhad
01.2020 - Current
Sales Executive
The Great Haus Sdn Bhd
05.2019 - 10.2019
2D/Texture Artist
Streamline Studios Malaysia Sdh Bdn
08.2018 - 12.2018
Junior Artist
Streamline Studios Malaysia Sdh Bdn
08.2014 - 08.2018
Diploma of Illustration - Digital Arts
The One Academy