Ling Jing Chuen
Miri,Sarawak
Overview
3
3
years of professional experience
Work History
Talent Management & Marketing Crew
KGC Miracles Social Media Management Sdn Bhd
03.2021 - 05.2021
- Manage Talents daily schedules, social media accounts.
- Producing content which include photo images, short videos, short films for marketing purposes.
- Managing Live Broadcast Applications.
- Participating in preparation for Talents daily Live Broadcast sessions.
- Managing Fans-Related Matters & Marketing Campaigns.
- Participating in Sales of Live Applications products and other company owned products.
Customer Service
Felice Excellent Sdn Bhd
02.2020 - 09.2020
- Handled customer live chat and responded to queries about service, products, malfunction and promotions.
- Greeted customers in a friendly and helpful manner.
- Answered all customer question quickly and reply to customers live chats.
- Handled any payments issues and submit customer all requested payment orders to Finance Department.
SME Roving Sale Representative
Maxis Broadband Sdn Bhd
07.2019 - 11.2019
- Introduced the SME business telco plans at every business company and shop lots of areas.
- Followed directions from HQ Sales Department and Regional Managers.
- Received every customer data and existing customers complains feedback to Sales Production Department.
- Provided after-sales services regarding technician’s installations issues.
Shop Assistant & Sales Promoter
HITO Miri Mobile Accessories
09.2018 - 10.2018
- Greeted customer and assisted them with finding mobile accessories.
- Clean and tidy up of aisles and display area.
- Helped buyers to stick screen protector films.
- Handled any payments transactions at counter.
Sales Promoter
Vivo Cellular Sdn Bhd
12.2017 - 03.2018
- Worked at vivo dealer mobile shop and any road show events.
- Followed directions from my Supervisor and Dealer.
- Introduced to customers our products and every season promotion.
- According to recommended retail price to selling products.
- Maintain sales and hits latest personal sales targets every month.
Education
Professional Certificate - Esports Management
Final Satge Academy (FSA)
Selangor 01.2021
Graduate High School Certificate - undefined
SMK Chung Hua Miri Sarawak
11.2017
Skills
Outstanding persuasion and basic sales skills
Strong Chinese language presentation skill, public speaking and positive
Enough knowledge Facebook marketing, E-commerce and Business thinking
Familiar Microsoft operating system and program (MS office, windows)
Familiar simple videos editing, photograph and short videos skills
Timeline
Talent Management & Marketing Crew
KGC Miracles Social Media Management Sdn Bhd
03.2021 - 05.2021
Customer Service
Felice Excellent Sdn Bhd
02.2020 - 09.2020
SME Roving Sale Representative
Maxis Broadband Sdn Bhd
07.2019 - 11.2019
Shop Assistant & Sales Promoter
HITO Miri Mobile Accessories
09.2018 - 10.2018
Sales Promoter
Vivo Cellular Sdn Bhd
12.2017 - 03.2018
Graduate High School Certificate - undefined
SMK Chung Hua Miri Sarawak
Professional Certificate - Esports Management
Final Satge Academy (FSA)