Microsoft Office Suite
Lim Li Mim
Singapore, Yishun
Summary
With a background in tutoring, sales, and top-tier academic performance in Chinese, possessing a strong foundation for effective teaching. As an outgoing and positive individual, create a welcoming learning environment and connect with students, fostering positive relationships. Being patient and innovative approach tailors lessons to diverse learning styles, aiming to inspire and make a lasting impact. Combining communication skills, empathy, and creativity, I deliver engaging lessons, ensuring personalized support and motivating students to excel.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Marketing Executive
Pure Bliss Spa
10.2023 - Current
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving expansion into untapped markets.
- Developed and implemented targeted digital strategy to improve business performance.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
- Leveraged data-driven insights and customer feedback to continuously refine marketing strategies for optimal results.
- Established targets for social media platforms to reflect business objectives.
- Increased website traffic by implementing search engine optimization strategies and keyword research.
- Increased customer retention rates with personalized email marketing campaigns tailored to individual preferences and behaviors.
Financial Advisor
Manulife
12.2022 - Current
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Monitored economic conditions regularly, adjusting financial plans as necessary for optimal results in various market environments.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
- Assisted clients with estate planning to organize distribution of assets based on client wishes.
- Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
Chinese Tutor
Private Tutoring
10.2022 - Current
- Organized dynamic group activities that fostered teamwork and communication skills in a foreign language context.
- Collaborated with fellow tutors to share best practices and improve overall teaching quality.
- Assisted students in preparing for various Chinese cultural events, such as speech competitions and performances.
- Assisted students with achieving better understanding of specific subject material.
- Evaluated student progress regularly through assessments, quizzes, and oral presentations to adapt lesson plans accordingly.
- Assisted students in preparing for standardized Chinese proficiency exams, resulting in improved test scores.
- Delivered standards-based, intensive literacy and language-based lessons.
- Inspired a love for the Chinese culture by sharing personal stories from travels abroad or discussing cultural nuances during class discussions.
- Boosted students'' confidence in speaking and understanding Chinese through engaging activities and interactive learning tools.
- Tailored tutoring sessions to address specific student needs, including those with special educational requirements.
- Offered cross-cultural communication and instruction designed to accelerate student's academic and linguistic skills.
- Expanded student vocabulary through targeted word lists, flashcards, and immersive conversation practice sessions.
- Monitored student progress and provided feedback and support.
- Enhanced students'' Chinese language skills by developing and implementing tailored lesson plans.
- Utilized multimedia resources such as videos or online platforms to support student engagement in the learning process.
Sales Executive
Wakili Pte Ltd
09.2018 - 07.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs requirements.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
Event Assistant (Part-time)
Nestle Singapore
08.2015 - 08.2018
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Promoted a safe environment at events through strict adherence to safety protocols and regulations.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Performed event coordination for larger parties and gatherings.
- Assisted with event marketing activities, including creating promotional materials and managing social media campaigns.
- Created and executed promotional strategies for events to hit attendee targets.
- Set up and maintained theater projection and sound systems.
- Hung up posters, banners and decorations for promotional events.
Administrative Executive
Urban Mangrove Pte Ltd
08.2017 - 02.2018
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
- Optimized office space utilization through strategic rearrangement of furniture and equipment; created comfortable and functional work environments.
- Assisted with the recruitment process by reviewing resumes, scheduling interviews, and providing feedback on candidates'' fit within the organization.
- Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management.
- Filed paperwork and organized computer-based information.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Event Management Intern
PICO Holdings
03.2017 - 08.2017
- Facilitated clear communication between clients, vendors, and internal team members to ensure smooth execution of projects from start to finish.
- Collaborated with speakers or entertainers on agenda development, ensuring engaging content that aligned with client goals.
- Increased client satisfaction by providing exceptional customer service before, during, and after events.
- Assisted in the successful execution of multiple events, ensuring seamless planning and coordination.
- Enhanced attendee experience by efficiently coordinating event logistics and managing vendor relationships.
- Managed volunteer recruitment and training programs to build a reliable support network for events of various sizes.
- Maintained accurate records of all events, including financial documentation, attendance reports, and vendor information.
- Participated in venue selection processes by researching potential locations based on capacity requirements, accessibility factors, and overall atmosphere.
- Streamlined registration processes for smoother check-in, improving overall attendee satisfaction.
- Coordinated travel arrangements for out-of-town attendees and event staff, optimizing convenience and cost efficiency.
- Implemented marketing strategies to boost event attendance, reaching targeted audience segments.
Education
Bachelor of Science - Business Management With Communications
University of Birmingham
Singapore 09.2020 - 11.2022
Diploma - Hospitality And Tourism Management
Nanyang Polytechnic
Singapore 03.2015 - 03.2018
Skills
Teaching experience
Student Engagement
Interactive Teaching
Speaking Practice
Homework Assistance
Fluent in English
Chinese grammar
Mandarin pronunciation
Patience and Empathy
Student Evaluation
Lesson Planning
Software
Adobe Office Suite
Timeline
Marketing Executive
Pure Bliss Spa
10.2023 - Current
Financial Advisor
Manulife
12.2022 - Current
Chinese Tutor
Private Tutoring
10.2022 - Current
Bachelor of Science - Business Management With Communications
University of Birmingham
09.2020 - 11.2022
Sales Executive
Wakili Pte Ltd
09.2018 - 07.2020
Administrative Executive
Urban Mangrove Pte Ltd
08.2017 - 02.2018
Event Management Intern
PICO Holdings
03.2017 - 08.2017
Event Assistant (Part-time)
Nestle Singapore
08.2015 - 08.2018
Diploma - Hospitality And Tourism Management
Nanyang Polytechnic
03.2015 - 03.2018
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