LIM ZI CONG
Region Trainer
Georgetown
Summary
Experienced with creating and delivering effective training programs. Utilizes expertise in instructional design to develop engaging and impactful training sessions. Knowledge of adult learning principles ensures successful transfer of skills and knowledge to diverse teams.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Xiaomi Regional Trainer
XIAOMI
01.2021 - Current
- Specialist in responsible for increasing Xiaomi Company's productivity by teaching selling skill and product knowledge to internal and external staff.
- Expert in key selling point of Xiaomi all range device, AIoT products and also competitor in comparison.
- Skilled in Virtual Training, In-Store Training, Face to Face Training, Human Management Operation, Data Compile, and Excel and Power Point Reporting.
- 2025 H1 Expert Level Trainer achievement (Top 3).
- 2024 H1 Xiaomi Int'l Retail Training Expertise Award in Global Training Team Top 30 best Performer in Product Knowledge Test achievement.
- 2024 Q2 Trainer Level-Up Program with the rank of Expert Level achievement.
- 2024 Q1 Leading by Example Region Trainer Award achievement.
Samsung Experience Consultant
SAMSUNG
02.2018 - 12.2020
- Demonstrated history of working in the professional training & coaching industry.
- Expert in Samsung GALAXY Sales & Retail Process.
- Skilled in Customer Service, Sales, Business Development, Marketing Strategy, and Retail Management Operation.
- Enhance customer satisfaction in Samsung products usage experience & professional learning consultation.
- GALAXY STAR award achievement, TOP performance SEC of the year in 2019.
Education
Bachelor of Art (Hons) - Business Management and Marketing
Keele University 3+0
01.2014 - 01.2017
Skills
Skilled in e-learning resource management
Timeline
Xiaomi Regional Trainer
XIAOMI
01.2021 - Current
Samsung Experience Consultant
SAMSUNG
02.2018 - 12.2020
Bachelor of Art (Hons) - Business Management and Marketing
Keele University 3+0
01.2014 - 01.2017
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