Lim YuQuan
Account Management Specialist
Butterworth
Summary
Proactive Readiness Functions Specialist with a proven track record at TDCX Inc., excelling in Google Ads account onboarding and management. Demonstrated expertise in client engagement and quality management, ensuring seamless integration and compliance. Achieved significant improvements in customer satisfaction and operational efficiency through effective team collaboration and problem-solving skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Readiness Functions Specialist
TDCX Inc.
12.2023 - 02.2025
- Google Ads Account Onboarding & Management:
Coordinated end-to-end setup of Google Ads accounts for Chinese clients, including account structure configuration, payment profile integration, and policy compliance verification.
Guided clients through onboarding workflows, clarifying requirements and aligning account settings with their business objectives. - Payment Profile Configuration:
Streamlined payment model setup (e.g., credit cards, automated billing) for Ads accounts, ensuring alignment with client budgets and regional financial regulations. - Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Adhered to company guidelines and protocols while representing the brand professionally during all interactions with customers.
Education
No Degree - Certificate of Business Studies
INTI International College Penang
Penang 04.2001 -
Diploma - Logistics And Supply Chain Management
TAR UMT
Kuala Lumpur, Malaysia 04.2001 -
Skills
Client Engagement
Timeline
Readiness Functions Specialist
TDCX Inc.
12.2023 - 02.2025
No Degree - Certificate of Business Studies
INTI International College Penang
04.2001 -
Diploma - Logistics And Supply Chain Management
TAR UMT
04.2001 -
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