Summary
Overview
Work History
Education
Skills
Timeline
Generic
LIM YU HAO

LIM YU HAO

Senior Sales Representative
Kuala Lumpur,KL

Summary

Sales professional with strong expertise in driving revenue growth and nurturing client relationships. Adept at leveraging sales strategies and data analysis to optimize prospecting efforts and close deals. Known for fostering team collaboration and adaptability to evolving market needs. Skilled in CRM software, lead generation, and negotiation, with results-driven approach that consistently meets and exceeds targets.

Overview

8
8
years of professional experience

Work History

Senior Sales Development Representative

Veeam Software
Kuala Lumpur, Kuala Lumpur
02.2025 - Current
  • Managed a diverse territory, adapting strategies to address unique market challenges and customer needs effectively.
  • Organized successful trade shows and events, generating quality leads for the sales team to pursue further.
  • Collaborated with marketing team to create targeted sales materials for specific industry verticals.
  • Established rapport with C-level executives at target companies through thoughtful communication and personalized messaging.
  • Optimized email templates for cold outreach, increasing response rates and engagement from prospective clients.

Account Development Representative

Webhelp - Google Cloud Platform
07.2022 - 01.2025
  • Cold calling into C level decision makers, building quick rapport and engage customers with solution & value selling.
  • Creating meaningful conversation with prospects by understanding customer's current challenges and theirs current initiatives.
  • Staying updated on industry changes and keep learning on the latest products to build a strong fundamental understanding of Cloud Platform.
  • Researching and gathering information on prospective clients using CRM systems and social media platforms - LinkedIn.
  • Being able to work in a team and participate in team selling by constantly checking in with teammates and sharing our techniques on approaching the customers and gaining their interest to explore more about GCP.

Sales Development Representative

Webhelp - Google Cloud Platform
01.2020 - 07.2022
  • Responsible for working closely with the sales and marketing team on the cloud products.
  • Qualify client via sales evaluation process of Budget, Authority, Needs and Timeline if it fits the sales process and providing pre-technical assessment of client current infrastructure to convince them to consider Google Cloud Platform.
  • Responsible for hunting new opportunities through sales & marketing activities through inbound and outbound phone and email to end customers, qualifying leads that come from campaigns, and driving opportunities to closure by engaging the appropriate account teams in regions for further development and closure.
  • Product: Google G-Suite, Google Cloud Platform, Google Maps APIs.

Virtual Demand Generation Specialist

SellbyTel - HPI
08.2018 - 12.2019
  • Developing awareness and interest in HP products.
  • Build and maintain relationship with key decision makers within assigned accounts with documented account plans.
  • Convert client leads into sales opportunities through continuous contacts with customers.
  • Ability to learn product range and technical details through structured product training and/or proactive self - learning on new products, capabilities, technologies, etc.
  • Ensure achievement of performance of related KPIs Such as daily lead gen targets, conversion rates, and any outbound defined service levels.
  • Adhere to Worldwide Tele processes and standards consistent with the operational frameworks.
  • Ensure high-degree knowledge and understanding on HP products.

Telesales Representative

UTS Marketing Solutions Sdn Bhd
Kuala Lumpur, Kuala Lumpur
04.2017 - 05.2018
  • Cold calling bank customer using a given phone directory to sell insurance plan.
  • Follow scripts to provide information about product's features, prices etc. and present their benefits.
  • Update the customer's personal information accurately in a CRM system.
  • Follow quality ensure department guidance.
  • Achieved daily KPI - 60 CALL and Close 1 Deal per day.
  • Upsell Generate more revenue.

Education

High School Diploma -

SMK ABU BAKAR TEMERLOH
Malaysia
10.2014

Skills

  • Account relationship development

  • Strategic business development

  • Pipeline optimization

  • Client interaction

  • Customer Relationship Management

  • Client support

  • Multilingual

  • Account Analysis

  • Upselling strategies

  • Competitor analysis

  • Lead generation calls

  • Consultative sales approach

  • Cross-selling strategies

  • Proficient in CRM software ( Salesforce)

Timeline

Senior Sales Development Representative

Veeam Software
02.2025 - Current

Account Development Representative

Webhelp - Google Cloud Platform
07.2022 - 01.2025

Sales Development Representative

Webhelp - Google Cloud Platform
01.2020 - 07.2022

Virtual Demand Generation Specialist

SellbyTel - HPI
08.2018 - 12.2019

Telesales Representative

UTS Marketing Solutions Sdn Bhd
04.2017 - 05.2018

High School Diploma -

SMK ABU BAKAR TEMERLOH

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LIM YU HAOSenior Sales Representative