LIM YEN WEI

Oversee 11 outlet:

• Monitor staff scheduling
• Monitor staff cost & food cost
• Monitor staff performance & evaluation
• Give guidance to Assistant Operation Manager & outlet manager to work.
• Oversee all outlet food quality & staff service quality

Startup new outlet:

• Planning for new outlet work flow
• Planning for new outlet staffing
• Planning for new outlet layout to make sure operation smooth.
• Planning for menu layout make sure is user friendly
• Purchase request for equipment / utensil needed for opening outlet

• Manage 3 outlet daily operation
• Manage 3 outlet staff scheduling
• 3 outlet stock ordering
• Make sure 3 outlet cash flow well manage.
• Implement SOP
• Staff training
• Recruitment
• Do monthly P&L according company format & POS system
• Do monthly sales report and present to boss
• Monthly purchase request
• Monthly stock take
• Monthly meeting wity boss

• Work start from normal service crew to outlet manager
• Make sure staff compile all company SOP
• Maintenance: make sure outlet conditions is well maintain & deal with contractor if any maintenance needed
• Compile shopping mall rules & regulations: used to work at shopping mall, understand how mall's management checking.
• Compile staff documentation: make sure all staff have typhoid & food handling course
• Stock controlling: Ordering according sales
• Sale forecast: study the sales trend and do forecast to make sure stock ordering is enought & also enough staff to work.
• Staff training: training staff according company handbook & SOP.