Hi, I’m
Lim Shicheng
General Manager
KUALA LUMPUR
Summary
Highly committed with hardworking mentality to maintain quality of services and products. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
years of professional experience
4
Languages
4
years of post-secondary education
Work History
Magsoft Sdn Bhd / Magpro Sdn Bhd
Manager
12.2021 - Current
Job overview
- Managed budget implementations, employee evaluations, and contract details.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Developed and maintained relationships with customers and suppliers through account development.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Skilled at working independently and collaboratively in a team environment.
Magsoft Sdn Bhd
Website Project Manager
03.2016 - 12.2021
Job overview
- Monitored and tracked project progress to support timely completion.
- Enhanced website user experience by implementing responsive design and intuitive navigation features.
- Provided ongoing support for website maintenance, troubleshooting issues as they arose to minimize disruption to users'' experience.
- Negotiated and managed project budgets to meet goals.
- Managed budget allocation and resource distribution for efficient project execution.
- Improved search engine rankings through strategic SEO implementation on client websites.
- Reduced website load time with optimization techniques, improving overall performance.
- Communicated project updates to stakeholders at all levels.
- Wrote, updated and maintained project documentation.
- Improved website functionality by redesigning, updating and implementing [Type] codes, plug ins and extensions.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
TARUCKuala Lumpur, Malaysia
Bachelor of Arts from Multimedia Design
03.2014 - 03.2016
TARUCKuala Lumpur
Diploma from Diploma On Multimedia Design
05.2012 - 03.2014
Skills
Problem-Solving
Customer Service
Team Development
Multitasking
Project Management
Product Management
Timeline
Manager
Magsoft Sdn Bhd / Magpro Sdn Bhd
12.2021 - Current
Website Project Manager
Magsoft Sdn Bhd
03.2016 - 12.2021
TARUC
Bachelor of Arts from Multimedia Design
03.2014 - 03.2016
TARUC
Diploma from Diploma On Multimedia Design
05.2012 - 03.2014