Lim Ming Jie
Online Marketing
Puchong Jaya
Summary
Seasoned online marketing offering more than 3 years of related experience, results-driven approach and dedication to achieve remarkable client results. Leads routine operations and special projects for new and established customers. Achievements include developing, revamping and strengthening campaigns to drive revenue growth.
Overview
6
6
years of professional experience
Work History
Direct Sales and Services, Executive
webe digital Sdn. Bhd
6 2015 - 6 2018
- Outbound Call: Making outbound collection calls in a professional manner while keeping and improving customer relations
- Case escalation tracking: Check daily pending cases in the assigned queue
- Case management: Assign the pending cases, and manage for resolution and to provide clear advice and sound decision within the specified timeline
Telemarketing Executive
Clever Fox Consulting Sdn Bhd
08.2018 - 05.2019
- Making outbound calls customer everyday
- To understand client's financial needs and objectives through need based approach
- To present and to sell investment consultancy's product
- Develop, service & maintain strong relationships with clients
- Work with clients to deliver risk management strategies that fit their risk profile.
Online Marketing Consultant
VNM GLOBAL RESOUCES SDN BHD
09.2020 - Current
- To manage customer enquiries in social media platform/messaging app
- To find or create and post relevant content in social media platform
- To learn about products and describe clearly to customers
- Collaborated with the sales team to align marketing efforts with overall business objectives, resulting in improved lead generation and increased revenue.
- Optimized landing pages for higher conversion rates, resulting in greater lead generation and increased customer acquisition.
Skills
- Customer Service
- Content Strategy
- Teamwork and Collaboration
- E-commerce Marketing Strategies
- Video content production
Timeline
Online Marketing Consultant
VNM GLOBAL RESOUCES SDN BHD
09.2020 - Current
Telemarketing Executive
Clever Fox Consulting Sdn Bhd
08.2018 - 05.2019
Direct Sales and Services, Executive
webe digital Sdn. Bhd
6 2015 - 6 2018
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