Jogging
LIM KIM LING
Director Of Sales
BUKIT MERTAJAM,PENANG
Summary
I always go beyond above and beyond at work.
I learn and practice everyday to things that I dont know. As for things that I know I always refresh myself to ensure I got it right.
Practice makes perfect.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
7
7
Certifications
3
3
Languages
Work History
Senior Sales Manager
SUNWAY LOST WORLD WATERPARK & SUNWAY LOST WORLD HOTEL
07.2008 - 05.2020
- Report directly to the Director of Sales
- Visit minimum of 6 sales calls per day
- Search for new potential customers and servicing the existing customer
- Attending sales calls (Field Work)
- Preparing sales forecast
- Planning for upsales and sales strategy
- Customer service and build up better rapport
- Make appointments and visiting new potential customers
- Visiting existing customer and follow up on new leads
- At the end of the day all visit to be updated and recorded in excel sheets
- Generating as many sales leads during each sales calls
- Responsible for theme park and hotel clients from the corporate sections and travel agency
- Outstation sales call
- Area covered are Penang, Kedah and Perlis
- Doing sales plan, sales forecast of theme park, rooms sales plan, sales forecast of rooms and banquet
- Handle hotel client for corporate
- Sell family day, teambuilding and meeting packages
- Sell Lost World of Tambun facilities to Corporate, Training and Events Company include Travel Agencies
- Work closely with operations team at the park
- Coordinate in park marketing
- Work closely with F&B, kitchen, maintenance, safety and housekeeping in regards with group visitations
- Prepare quotations and confirmations to clients
- Prepare event order of groups confirmed upon their confirmations and send out to all concerned departments for further arrangements before groups arrival
- Coordinate in hotel and theme park marketing strategy
- Turn around accounts from hotel competitors
- Sell banquets, seminars, meeting and training packages
- Involve in theme park and hotel budget preparations
PA to Managing Director
KRISTAL GOLF RESORT
01.2001 - 01.2005
- Taking minutes of meetings
- Preparing minutes
- Making hotels and flights bookings for Managing Director when he is out for business trips
- Log down Managing Director Itineraries
- Dealt with Junior Secretary from other departments on their daily task and checking on their jobs to be done daily with minimal supervisions
- In-charge in calling all liaison committees for monthly meetings invites
- In-charge of sending out meetings invites to all department managers
- In-charge in ordering stationary for internal office use
PA and Admin Executive
NRS METAL SERVICES (M) SDN BHD
01.1997 - 01.2001
- Report to Managing Director
- Answering calls, taking messages and handling correspondence
- Maintaining diaries and arranging appointments
- Typing, preparing and collating reports
- Filings
- Organising and servicing meetings (producing agenda and taking minutes)
- Managing Databases
- Prioritising Workloads
- Implementing new procedures and administrative systems
- Liasing with relevant organisations and clients
- Coordinating mall shots and similar publicity tasks
- Making hotels bookings
- Making flight bookings
- Dealt with bankers on bank loans, staff payrolls
- Dealt with EPF about staff contributions and deductions
- Dealt with SOCSO on staffs contributions and incidents should there be any
- Dealt with income tax on staff contributions and company taxes
- Customer service and build a good rapport
- HR & Admin Job, Accounts
- EPF, SOCSO, Workers welfare, payrolls and ETC
Secretary to Managing Director
QUEBERN ALUMINIUM (M) SDN BHD
01.1998 - 01.1999
- Taking minutes of meetings
- Preparing minutes
- In-charge of monthly meetings invites
- In-charge in ordering stationary for office use
- Dealt with transporter on the arrangements of logistic in and out for delivery of goods from suppliers and clients
- Convey messages and delegates jobs to productions staffs during the absence of Director
PA TO FOUNDER
CHRISTINE BEAUTEE
01.1995 - 01.1997
- Taking calls and make appointments with clients
- Manage clients during their visitations
- Attending to clients needs during their visits
- Managing clients appointments
- Make orders with suppliers
- Assist in doing waxing for clients
- Assist in doing hand for food massage for clients
Secretary to Managing Director
PENANG SWIMMING CLUB
01.1994 - 01.1995
- Taking minutes of meetings
- Preparing minutes, distributes to all concerned departments for further follow ups before the next meetings
- In-charge in calling all liaison committees for updates and attending monthly meetings and invites for other ad-hoc events and activities
- In-charge of sending out meetings invites to all department managers
- In-charge in ordering stationary for internal office use
Front Office Secretary
HOLIDAY INN PENANG
07.1994 - 12.1994
- Reporting to the Front Office Manager
- Attending meetings and taking minutes
- Preparing minutes and do distributions for the next upcoming meeting for follow ups
- Attend weekly Front Office and F&B meetings
- Checking on reservations booking and follow up for updates on the latest daily check in
- Preparing monthly hotel comparison among all beach hotels for Front Office Manager to attend monthly meetings with all Directors
- In-charge of office stationary for front office usage
PR Department -Junior Secretary
SHANGRI-LA RASA SAYANG
06.1994 - 07.1994
- Reporting to Assistant Director of PR
- Preparing minutes
- Assisting in ushering VIP's whenever necessary upon their arrival at the hotel property
- Doing hotel round check daily with Assistant Director of PR
- Checking on complaints from Front Office should there be any and to discuss with Assistant Director of PR on how to settle the complaints from clients to settle immediately
- In-charge of office stationary use and do replenish when necessary
Education
PRIVATE SECRETARIAL (DIPLOMA) - undefined
INSTITUTE PERKIM GOON
PENANG 01.1992 - 04.1993
SPM - undefined
SM CONVENT BUKIT MERTAJAM
BUKIT MERTAJAMSkills
Leadership
Communications
Customer Relationships Management
Problem Solver
Customer Service
Customer Satisfactions
Strategic planning
Forecasting
Motivation
Time Management
Decision Making
Product Knowledge
Communication Skills
Interpersonal Skills
Time Management Skills
Strong Organizational Skills
Ability to Multitask
Attention to detail
Epf
12389173
Personal Information
- Date of Birth: 04/15/75
- Gender: FEMALE
- Nationality: MALAYSIA
- Marital Status: MARRIED/ 2 CHILDRENS
Training
- THE POWER TO INFLUENCE SALES MASTERY, 02/22/10
- HOW TO DELIVER THE 2011 BUSINESS PLAN RESULTS, 02/16/11
- SPIRIT OF PERFORMANCE HOW TO BE HAPPY AND PERFORMING, 03/02/12
- THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE, 10/07/14
- LEADER AND MANAGER WORKSHOP, 04/21/15
- ONE TEAM, ONE WAY, 04/04/17
Ic Number
750415-07-5008, A3013249
Accomplishments
Giving full presentations at work
Beating sales targets
Organising a successful family day for Sunway Northern Region family members for the past 12 years of my service
Mentoring coworker and new fellow subordinates
Interests
Cooking
Travelling
Exercise and healthcare
Certification
The Power To Influence Sales Mastery
Software
Words
Excel
Power point
Timeline
Penang and Perak VM2020 Kickoff Conference
11-2019
One Team One Way
04-2017
Leader and Manager Workshop
04-2015
The 7thbHabits of Highly Effective People
10-2014
Spirit of Performance, How to be Happy and Performing
03-2012
How To Deliver 2011 Business Plan Results
02-2011
The Power To Influence Sales Mastery
02-2010
Senior Sales Manager
SUNWAY LOST WORLD WATERPARK & SUNWAY LOST WORLD HOTEL
07.2008 - 05.2020
PA to Managing Director
KRISTAL GOLF RESORT
01.2001 - 01.2005
Secretary to Managing Director
QUEBERN ALUMINIUM (M) SDN BHD
01.1998 - 01.1999
PA and Admin Executive
NRS METAL SERVICES (M) SDN BHD
01.1997 - 01.2001
PA TO FOUNDER
CHRISTINE BEAUTEE
01.1995 - 01.1997
Front Office Secretary
HOLIDAY INN PENANG
07.1994 - 12.1994
PR Department -Junior Secretary
SHANGRI-LA RASA SAYANG
06.1994 - 07.1994
Secretary to Managing Director
PENANG SWIMMING CLUB
01.1994 - 01.1995
PRIVATE SECRETARIAL (DIPLOMA) - undefined
INSTITUTE PERKIM GOON
01.1992 - 04.1993
SPM - undefined
SM CONVENT BUKIT MERTAJAM