Lim Jian Hoe
Kuala Lumpur
Summary
Project manager with 9 years of experience in efficient project execution and delivery. Expertise in organizing teams and facilitating effective communication among stakeholders. Proficient in researching vendor pricing to explore innovative design concepts and optimize construction costs. Committed to providing timely and accurate progress reports to ensure project alignment and success.
Overview
14
14
years of professional experience
Work History
Project Manager
Xiaomi Technologies Malaysia
12.2024 - Current
- Developed end-to-end retail store processes, including design review, construction management, FF&E procurement, and final handover.
- Led overall FF&E strategy, covering procurement planning, supplier management, production tracking, quality control, inventory management, and allocation across multiple retail store projects.
- Managed store rollout planning by coordinating FF&E availability, logistics arrangements, and installation sequencing to ensure timely execution of multiple store openings.
- Optimised FF&E budget allocation for cost efficiency, ensuring compliance with financial frameworks and brand standards.
- Coordinated cross-functional teams including design, procurement, operations, leasing, and contractors to ensure seamless project execution.
- Managed supplier selection, negotiation, and contract administration to ensure product quality compliance, cost competitiveness, and on-time delivery.
- Conducted site surveys and feasibility assessments to ensure design solutions are accurately aligned with actual site conditions.
- Reviewed architectural, M&E, and retail layout drawings to ensure compliance with brand standards, operational requirements, and local regulations.
- Established FF&E inventory and allocation management systems for accurate, timely distribution during store openings and renovations.
- Supervised on-site construction and installation activities to ensure quality standards, safety compliance, and adherence to project schedules.
- Acted as the key project liaison, coordinating communication between internal teams, suppliers, contractors, and mall management.
- Identified risks from supply chain delays, site execution issues, and contractor performance, implementing corrective actions to minimise project impact.
- Led store readiness and handover process, including defect inspection, testing, commissioning, and final acceptance by operations teams.
- Standardised onboarding and execution processes for contractors and suppliers to ensure consistent delivery quality across multiple projects.
- Conducted post-project reviews and performance analysis to identify improvement opportunities in cost control, efficiency, and execution processes.
Retail Construction Manager (Honor)
PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd
12.2021 - 12.2024
- Assisted in construction of new store display zones to enhance brand awareness.
- Calculated return on investment for new stores and tracked monthly sales and values.
- Coordinated with agencies on store design, including floor plans and 3D drawings.
- Organised new product planograms across all brand stores.
- Ensured all stores featured updated product visual elements.
- Refurbished outdated store images to align with current branding.
- Supported regions in resolving internal and external store issues regarding furniture repairs or replacements.
- Developed plans for furniture quantities to optimise storage use.
- Monitored furniture utilisation across projects to ensure efficiency.
- Tracked monthly sales and values for new stores.
Retail SI Senior Executive (Huawei)
Agensi Pekerjaan iFORTE Sdn Bhd
05.2020 - 11.2021
- Assisted in developing and setting up new store outlets across Malaysia.
- Supported annual goals for new store and channel development.
- Monitored monthly sales and sales value for new store outlets.
- Maintained planogram standards across all regional store outlets.
- Communicated renovation progress updates to agency constructors.
- Ensured quality control and maintenance of store outlets.
- Participated in monthly meetings with HQ to provide updates on developments.
Retail SI Junior Executive (Huawei)
Jump Retail Sdn Bhd
05.2017 - 05.2020
- Build new Huawei concept store. Review completed shop lot floor plan from interior designer.
- Huawei HQ from China will provide us latest information and guideline to execute.
- Spot check on after built retailer shop. To make sure the shop is properly take care by the owner and follow Huawei guideline. If no follow guideline, will report to management to take action against them.
- Conducted spot checks on newly built retailer shops to ensure compliance with Huawei guidelines.
- Reported non-compliance issues to management for action.
Merchandiser (Huawei)
Jump Retail Sdn Bhd
09.2015 - 04.2017
- Merchandise Klang Valley retail stores in accordance with company guidelines.
- Train dealer staff on effective product merchandising for optimal visibility.
- Submit reports to fulfil KPI requirements.
- Visit 5-10 outlets daily.
- Support events as required.
Promoter (Huawei)
Jump Retail Sdn Bhd
11.2014 - 09.2015
- Introduced and promoted company products to customers, identified customer needs, and provided suitable product recommendations.
- Achieved individual and store sales targets, contributing to overall sales performance and conversion rate improvement.
- Delivered high-quality customer service by responding to customer inquiries and resolving daily issues.
- Managed product display and replenishment to ensure merchandise presentation is neat and aligned with planogram standards.
- Handled after-sales services, including returns and exchanges, product issue feedback, and basic technical support.
- Assisted in inventory management to ensure stock accuracy and timely replenishment.
- Maintained store cleanliness and ensured a positive brand image and customer shopping experience.
- Supported in-store promotional and marketing activities to drive customer engagement and sales.
- Participated in company training sessions to continuously improve product knowledge and sales skills.
Retail Sales Associate
Ssther Mobile (Samsung Mobile SEP)
08.2012 - 11.2014
- Resolved customer queries using active listening and problem-solving skills.
- Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
- Assisted customers in selecting products that best fit their personal needs and preferences.
- Shared new products and promotions with customer to encourage sales.
- Kept shelves neat, clean and organised through visual merchandising.
Education
Diploma of Food & Beverage Services Management -
The Chef Professional Baking House
01-2009
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Problem Solving
- Computer Literacy
Languages
Bahasa Malaysia
English
Mandarin
Timeline
Project Manager
Xiaomi Technologies Malaysia
12.2024 - Current
Retail Construction Manager (Honor)
PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd
12.2021 - 12.2024
Retail SI Senior Executive (Huawei)
Agensi Pekerjaan iFORTE Sdn Bhd
05.2020 - 11.2021
Retail SI Junior Executive (Huawei)
Jump Retail Sdn Bhd
05.2017 - 05.2020
Merchandiser (Huawei)
Jump Retail Sdn Bhd
09.2015 - 04.2017
Promoter (Huawei)
Jump Retail Sdn Bhd
11.2014 - 09.2015
Retail Sales Associate
Ssther Mobile (Samsung Mobile SEP)
08.2012 - 11.2014
Diploma of Food & Beverage Services Management -
The Chef Professional Baking House