Lim Hong Jian

• Handled customer relations issues, enabling quick resolution, and customer satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Managed revenue models, process flows, operations support, and customer engagement strategies.
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
• Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

• Boosted revenue with the creation of new product lines and business unit expansion initiatives.
• Revamped content strategy to align with target audience preferences, driving higher user engagement rates.
• Collaborated closely with sales teams to ensure consistent messaging and alignment with overall business goals.
• Optimized marketing budgets to maximize return on investment across various channels.

• Increased sales by offering advice on purchases and promoting additional products.
• Listened to customer details and offered matching solutions to meet wide range of requirements.
• Collaborated with team members to achieve monthly sales goals and improve overall performance.
• Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.

Awards : Honda Malaysia SA Top Achiever YEAR 2019