Hi, I’m
LIM FAYE
Klang
Summary
Driven professional with strong analytical skills and a focus on data-driven decision making. Cultivates positive customer experiences through attentive service and effective communication. Committed to continuous improvement and delivering value in every project.
Overview
5
years of professional experience
Work History
Mynt SEA Sdn. Bhd.Shah Alam, Selangor
E-commerce Executive
04.2025 - 03.2026
Job overview
- Boosted online sales by creating and implementing effective e-commerce strategies.
- Enhanced quality and customer service in e-commerce operations through targeted improvement initiatives.
- Delivered exceptional customer service with prompt responses, accurate information, and empathetic communication.
- Optimized platform performance with regular content updates and Search Engine Optimization techniques.
- Implemented inventory tracking system to maintain optimal stock levels for efficient order fulfilment.
Red Dino Sdn BhdSeri Kembangan, Selangor
E-Commerce Executive Account Manager
06.2021 - 03.2025
Job overview
- Increased online sales through implementation of marketing strategies and optimisation of product listings.
- Managed daily PPC campaigns and SEO strategy implementation and monitored monthly spend to maintain budget parameters for clients.
- Optimised paid advertising efforts for in-platform adverts, achieving an average minimum ROI of 5.
- Analysed e-commerce data to identify trends, making informed decisions for inventory management and pricing adjustments.
- Monitored online customer feedback on services and products to identify improvement areas.
Red Dino Sdn BhdSeri Kembangan, Selangor
Operations Intern
10.2020 - 01.2021
Job overview
- Collaborated with senior staff to gain comprehensive a comprehensive understanding of team processes and operational activities.
- Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.
- Completed reports and paperwork on critical information impacting operations.
- Managed administrative tasks and data entry to support staff operations.
- Cultivated a positive work environment by proactively addressing concerns, offering assistance, and ensuring open communication with colleagues.
Education
University Tunkul Abdul Rahman (UTAR)Kampar, Perak
Bachelor of Business Administration (HONS) from Entrepreneurship
05-2021
Skills
- E-commerce strategy
- E-commerce platforms
- Search engine optimisation
- Website analytics
- Data analysis
- Performance optimisation
- Inventory management
- User experience
- Client relationship management
- Strategic planning
Languages
English
Mandarin
Bahasa Malaysia
Timeline
E-commerce Executive
Mynt SEA Sdn. Bhd.
04.2025 - 03.2026
E-Commerce Executive Account Manager
Red Dino Sdn Bhd
06.2021 - 03.2025
Operations Intern
Red Dino Sdn Bhd
10.2020 - 01.2021
University Tunkul Abdul Rahman (UTAR)
Bachelor of Business Administration (HONS) from Entrepreneurship