Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

LIM FAYE

Klang
LIM FAYE

Summary

Driven professional with strong analytical skills and a focus on data-driven decision making. Cultivates positive customer experiences through attentive service and effective communication. Committed to continuous improvement and delivering value in every project.

Overview

5
years of professional experience

Work History

Mynt SEA Sdn. Bhd.
Shah Alam, Selangor

E-commerce Executive
04.2025 - 03.2026

Job overview

  • Boosted online sales by creating and implementing effective e-commerce strategies.
  • Enhanced quality and customer service in e-commerce operations through targeted improvement initiatives.
  • Delivered exceptional customer service with prompt responses, accurate information, and empathetic communication.
  • Optimized platform performance with regular content updates and Search Engine Optimization techniques.
  • Implemented inventory tracking system to maintain optimal stock levels for efficient order fulfilment.

Red Dino Sdn Bhd
Seri Kembangan, Selangor

E-Commerce Executive Account Manager
06.2021 - 03.2025

Job overview

  • Increased online sales through implementation of marketing strategies and optimisation of product listings.
  • Managed daily PPC campaigns and SEO strategy implementation and monitored monthly spend to maintain budget parameters for clients.
  • Optimised paid advertising efforts for in-platform adverts, achieving an average minimum ROI of 5.
  • Analysed e-commerce data to identify trends, making informed decisions for inventory management and pricing adjustments.
  • Monitored online customer feedback on services and products to identify improvement areas.

Red Dino Sdn Bhd
Seri Kembangan, Selangor

Operations Intern
10.2020 - 01.2021

Job overview

  • Collaborated with senior staff to gain comprehensive a comprehensive understanding of team processes and operational activities.
  • Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.
  • Completed reports and paperwork on critical information impacting operations.
  • Managed administrative tasks and data entry to support staff operations.
  • Cultivated a positive work environment by proactively addressing concerns, offering assistance, and ensuring open communication with colleagues.

Education

University Tunkul Abdul Rahman (UTAR)
Kampar, Perak

Bachelor of Business Administration (HONS) from Entrepreneurship
05-2021

Skills

  • E-commerce strategy
  • E-commerce platforms
  • Search engine optimisation
  • Website analytics
  • Data analysis
  • Performance optimisation
  • Inventory management
  • User experience
  • Client relationship management
  • Strategic planning

Languages

English
Mandarin
Bahasa Malaysia

Timeline

E-commerce Executive

Mynt SEA Sdn. Bhd.
04.2025 - 03.2026

E-Commerce Executive Account Manager

Red Dino Sdn Bhd
06.2021 - 03.2025

Operations Intern

Red Dino Sdn Bhd
10.2020 - 01.2021

University Tunkul Abdul Rahman (UTAR)

Bachelor of Business Administration (HONS) from Entrepreneurship
LIM FAYE