A senior pharmacy technician with 13+ years of experience in efficiently managing inventory, prepare prescriptions, and ensuring accurate dispensing in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SENIOR PHARMACY TECHNICIAN
RAFFLES24 ACUTE & CRITICAL CARE
08.2017 - Current
Properly filled and dispensed of prescriptions
Effectively resolved insurance coverage, rejection and other billing issues
Contacted physicians with errors on prescriptions
Answer patient questions and resolve them promptly
Performed technical processes required to dispense medications to patients
Checked prescriptions for appropriate dosage, drug interactions, allergies and contraindications before dispensing
Control monitored and maintained pharmacy inventory quickly and independently solved problem
Handling product purchasing, inventory and equipment management ordered correct drug product and quantity from supplier.
Stocked, labeled, and inventoried medication to keep accurate records.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Collected co-payments or full payments from customers.
Reviewed and verified customer information and insurance provider information.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Managed opening and closing duties for pharmacy.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Ordered medicines monthly to replenish stock and increase inventory in anticipation of need.
Counseled customers on medications, appropriate dosage and potential side effects.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
SENIOR PHARMACY TECHNICIAN
INPATIENT PHARMACY
10.2010 - 02.2016
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed and expediting orders; verifying receipt; removing outdated stocks
Maintains safe and clean working place by complying with procedures, rules, and regulations
Protects patients, customers and employees by adhering to infection-control policies and protocols
Arrange and plan weekly roster for almost 50 staffs
Children clinic person in charge, overcome and resolving complaints.
PHARMACY TECHNICIAN
TUNG SHIN HOSPITAL KUALA LUMPUR
09.2009 - 10.2010
Answered incoming phone calls and addressed questions from customers and healthcare providers
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
Counted and labeled prescriptions with correct item and quantity
Entered and processed patients' prescriptions into internal system
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
Education
Diploma in pharmacy -
MAHSA University college
08.2009
SMK Ayer Hitam, Alor Seter, Kedah
12.2005
SJKC Yun Min
12.2000
Skills
Prescription processing
Insurance claim processing
Full stock take, variance report
Medication inventory management
SAP system
Pharmaceutical calculation
Contact Number
+60167824416
Personal Information
Title: Senior Pharmacy Technician
Date of Birth: 11/11/88
Gender: Female
Nationality: Malaysian
Marital Status: Married
Certification
Basic Quality Circle Tools and Techniques
Timeline
SENIOR PHARMACY TECHNICIAN
RAFFLES24 ACUTE & CRITICAL CARE
08.2017 - Current
SENIOR PHARMACY TECHNICIAN
INPATIENT PHARMACY
10.2010 - 02.2016
PHARMACY TECHNICIAN
TUNG SHIN HOSPITAL KUALA LUMPUR
09.2009 - 10.2010
Diploma in pharmacy -
MAHSA University college
SMK Ayer Hitam, Alor Seter, Kedah
SJKC Yun Min
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