LIM CHIN NEE (JENNY)

• Support 11 branches in Malaysia.
• Achieving group sales target.
• Manage branches monthly stock allocation.
• Developing territory and account
• Preparation of sales reports
• Check and approve 1st level Special Price Request.
• Improved team performance by providing regular coaching, training, and mentoring to sales representative.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Key Skills

• Developed sales leaders to implement and execute strategic initiatives, manage key accounts, and close deals
• Reviewed account trends and evaluated sales strategy to mitigate issues
• Resolved customer issues quickly to recapture the customer's loyalty and maintain sales.

Quota Achievement

• Achieved 226% of annual sales target in 2018
• Achieved 132% of annual sales target in 2019
• Achieved 102% of annual sales target in 2020.
• Achieved 120% of annual sales target in 2021.

Awards

• Top 2 SE Award in 2018
• Top SE Award in 2021
• Achieved 4 tiers Marathon Incentive
• Achieved 2018 Oversea Incentive Trip
• Achieved 2019 Oversea Incentive Trip

• Delivered sales presentations to highlight product and service benefits
• Created proposals and completed presentations to close sales
• Cold-called prospective clients to build company offerings' awareness and interest
• Handled performance management and compensation decisions to recognize and motivate employees
• Resolved customer complaints regarding sales and service
• Worked closely with all sales personnel to assist with routine sales and handle advanced issues

• Taught the sales team how to connect with customers and build long-term, productive relationships
• Resolved customer complaints regarding sales and service
• Engaged customers to quickly identify needs, negotiate contracts and close sales
• Oversaw regional and local sales managers and staffs
• Reviewed operational records and reports to inform sales strategy
• Manage total of 5 branch

• Assessed branch processes, staff performance and KPIs regularly to verify operations
• Prepared detailed sales plans and set competitive team goals to meet business targets
• Supervised associates and communicated goals to foster teamwork and collaboration
• Recruited, hired and trained personnel to grow business books
• Trained and guided staff on new financial products and in upselling and cross-selling techniques

• Offered facial and body massages to help clients relax
• Applied facial treatments to clients to help improve appearance and reduce visible wrinkles or pores
• Taught clients how to apply their makeup at home and achieve the best possible look