Lim Boon Hao
Sales Executive
Johor Bharu,Johor
Summary
Accomplished Sales Executive with years of experience in consistently promoting company brand. Coordinating with customers, retail partners and distribution partners to accomplish sales goals. Trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Sales Executive
Motor City Auto Parts Sdn Bhd
Bukit Mertajam, Pulau Pinang
09.2022 - 02.2024
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Responsible for business in Southern West Malaysia (maintain existing customers, developing new customers, and placing orders)
- Marketing (company's own brand and it requires salesman to do events to promote products)
- E.g., managing over 80 existing customers, developed 70 new customers that bringing 18% of increasement of total sales.
Subject Matter Expert
Startek (FKA - Aegis BPO Malaysia Sdn Bhd)
Iskandar Puteri, Johor
12.2020 - 08.2022
- Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
- Responsible for managing agent's performance, attendance rate, and turnover
- Optimized subject matter content by conducting extensive research and incorporating industry trends.
- Influenced decision-making processes by presenting data-driven insights into key organizational issues.
- E.g., managed over 30 priority T0 calls per day.
Sales Advisor
TR Motorworld Johor Bahru
Johor Bahru, 81100
01.2020 - 12.2020
- Cultivated strong relationships with industry influencers, elevating brand reputation within marketplace.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Education
High School Diploma -
SMK Taman Johor Jaya 2
Johor Bahru 01.2014 - 12.2019
Skills
Timeline
Sales Executive
Motor City Auto Parts Sdn Bhd
09.2022 - 02.2024
Subject Matter Expert
Startek (FKA - Aegis BPO Malaysia Sdn Bhd)
12.2020 - 08.2022
Sales Advisor
TR Motorworld Johor Bahru
01.2020 - 12.2020
High School Diploma -
SMK Taman Johor Jaya 2
01.2014 - 12.2019
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